Maysaa Al-Mashaykhi
Spring Valley,CA
Summary
Analytical professional with strong background in financial modeling and risk management. Skilled in providing financial consultations and solutions for businesses of all sizes. Astute candidate develops new strategies and processes to optimize financial operations.
Overview
18
18
years of professional experience
Work History
Sales Commission Analysis
Technology Integration Group-A Converge Company
01.2020 - 08.2024
- Provided detailed insights on sales performance by creating insightful analytical reports that highlighted margin performance. Sales vs Costs vs Margin. BM vs AE vs ISR performance.
- Analyze and adjust transactions to ensure accuracy per plan eligibility guidelines.
- Collaborate with accounting on commissions and commission-related expense bookings and accruals during month-end closing. This includes calculate the monthly commission accrual for the end-month closing.
- Calculate and verify the monthly commission and payout information based on compensation plan.
- Played a pivotal role in annual budget planning by providing historical sales data analysis and forecasting future commissions expenses based on company growth projections.
- Identified discrepancies in commission payments, working diligently to resolve issues and recover lost revenue.
- Calculate and evaluate the quarterly bonus. Met deadlines and accurate payment.
- Collaborated with finance department to reconcile any variances between commissions paid and actual performance metrics.
- Managed monthly close process for commissions accounting, ensuring timely payouts and accurate financial records.
- Conducted thorough audits of commission payments to ensure compliance with company policies and guidelines.
- Worked closely with IT department to enhance existing software tools for more efficient commission processing.
- Performed ad hoc analysis or prepared special reports as requested by senior management to inform key strategic decisions related to sales incentive programs.
- Supported processes and met deadlines to drive timely and accurate payments.
- Manage the customers accounts through update their territory including reassignment, add and remove customers. Set up new allocation % and update ,add,or remove ISR.
- Work with departments leaders (HR,Sales and Finance ) to set up and maintain the commission plan.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
- Create business case studies to examine the possible changes in the commission plan and policies.
- Creating clear commission structure document and guidelines for BM/AE and ISR. Create a clear commission process document to be used by the new hire Commission analyst.
- Optimized efficiency in the calculation process by regularly updating reference data, such as territory assignments, product pricing, and quota targets.
- Evaluated customer data to identify and prevent fraudulent activities.
- Increased accuracy in identifying fraudulent transactions by utilizing advanced data analytics techniques and software tools.
Intern Tax Coordinator-VITA/TCE
International Rescue Committee
01.2018 - 12.2019
- Work with individual clients to analyze their tax documents, determine deductions, and prepare federal and state tax returns.
- Streamlined tax processes by developing standardized procedures for gathering, validating, and inputting financial information.
- Developed customized tax strategies for clients based on their unique financial situations, maximizing potential savings while ensuring compliance with applicable laws.
- Promoted a culture of continuous improvement within the tax department by regularly reviewing processes, soliciting feedback from team members, and implementing necessary changes to increase efficiency.
- Provided exceptional customer service to clients by addressing inquiries promptly, clearly communicating complex information in an accessible manner, and proactively offering assistance when needed.
- Collaborated with internal audit teams to review financial records for accuracy and compliance, identifying areas for improvement in process controls.
- Managed relationships with taxing authorities, effectively resolving disputes through negotiation and advocating for favorable outcomes for clients.
- Reduced errors in tax filings through meticulous review of financial data and close collaboration with accounting teams.
Sales Commission Supervisor
Zain Iraq (Atheer) Telecommunication company
04.2010 - 08.2016
- Work closely with Finance ,Sales and HR' leaders to create and maintain the commission plan.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Develop business case studies to evaluate the prospect changes in the commission plan.
- Monitor, escalate, and resolve any risk that may impact business continuity and performance.
- Work closely with the quarterly auditor's process.
- Prepare monthly sales (commission and expenses) closing to be reserved from the Finance side.
- Provided detailed insights on sales performance by creating insightful analytical reports that highlighted trends, deviations, and opportunities for improvement.
- Supported processes and met deadlines to drive timely and accurate payments.
- Played a pivotal role in annual budget planning by providing historical sales data analysis and forecasting future commissions expenses based on company growth projections.
- Proactively identified areas for improvement in the commissions process, presenting recommendations to senior leadership for review and implementation.
- Improved transparency of commission structure by creating clear documentation and guidelines for BM/AE and ISR.
- Regularly updating to reference data, such as territory assignments, product pricing, and quota targets to increase efficiency of the calculation process.
- Performed regular audits of commission activities, maintaining compliance with internal policies and industry regulations.
- Provided reporting for forecast analysis.
Sales Commission Analyst
Zain Iraq (Atheer) Telecommunication Company
02.2008 - 03.2010
- Calculated, validated accuracy of and submitted commission payments within specified deadlines.
- Reported monthly commission summary by commission type and shared it with related Branch Managers (BM) and Account Executive (AE).
- Explain and discuss the whole process for commission calculation to our BM/ AE and Inside Sales Representative (ISR).
- Identified discrepancies in commission payments, working diligently to resolve issues and recover lost revenue.
- Supported processes and met deadlines to drive timely and accurate payments.
- Performed regular audits of commission activities, maintaining compliance with internal policies and industry regulations.
- Optimized efficiency in the calculation process by regularly updating reference data, such as territory assignments, product pricing, and quota targets.
- Collaborated with finance department to ensure accurate accounting practices related to commissions expense reporting.
- Elevated overall customer satisfaction within the sales organization by promptly addressing inquiries related to commissions concerns or disputes raised by employees or partners alike.
Sales Back Office Coordinator
Orascom Telecommunication (IRAQNA) Company
03.2006 - 01.2008
- Assist the branch managers (BM) and account executives (AE) in managing their clients' accounts. This include updating, adding, deleting or allocate new benefit to the customer territory.
- Prepared and followed the official document between the company and clients.
- Acted as a focal point in cross-functional projects which support our client’s performance improvement.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Prepare and compile sales proposal documents on a regular basis.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Entered data, generated reports, and produced tracking documents.
- Implemented digital filing system, drastically reducing retrieval times and improving document organization.
Education
MBA - Business Administration/ Finance Emphasis
California Miramar University (CMU)
San Diego, CA02.2023
Associate of Science - Business Administration
Grossmont College
San Diego, CA06.2020
Bachelor of Science - Computer Science
University of Baghdad
Middle East, IRQ09.2004
Skills
- Software Expert- MS-Excel, MS-Word
- Oracle Business Intelligence ( Power BI)
- Oracle Database
- Excellent Communication
- Multitasking Abilities
- Reliability
- Financial and operational reporting
- Goal Setting
- Time management abilities
- Financial Analysis
- Sales Commission Management
- Teamwork and Collaboration
- Problem-Solving
- Time Management
Timeline
Sales Commission Analysis
Technology Integration Group-A Converge Company
01.2020 - 08.2024
Intern Tax Coordinator-VITA/TCE
International Rescue Committee
01.2018 - 12.2019
Sales Commission Supervisor
Zain Iraq (Atheer) Telecommunication company
04.2010 - 08.2016
Sales Commission Analyst
Zain Iraq (Atheer) Telecommunication Company
02.2008 - 03.2010
Sales Back Office Coordinator
Orascom Telecommunication (IRAQNA) Company
03.2006 - 01.2008
MBA - Business Administration/ Finance Emphasis
California Miramar University (CMU)
Associate of Science - Business Administration
Grossmont College
Bachelor of Science - Computer Science
University of Baghdad
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