Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team/company goals.
Overview
2
years of professional experience
Work History
Suski Chevrolet Buick
Body Shop Assistant
07.2023 - Current
Job overview
Prepared work orders by describing repair and replacement services required, obtaining approval signatures and entering orders into work management system.
Processed insurance paperwork and prepared estimates to negotiate insurance settlements.
Built and maintained good relations with customers, encouraging loyalty and obtaining recommendations.
Scanned invoices and services that were offered to customers in order to create a digital history.
Complete Health Systems
Front Desk Receptionist
02.2022 - 06.2023
Job overview
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Confirmed appointments, communicated with clients, and updated client records.
Operated multi-line telephone system to answer and direct high volume of calls.
Mott Community College
Front Desk Receptionist
08.2021 - 01.2022
Job overview
Trained new team members on company procedures, customer service and issue resolution.
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Handled assignments independently with good judgement and critical thinking skills.
Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Education
University of Michigan - Flint
Flint, MI
BBA from Marketing
04.2025
Charles Stewart Mott Community College
Flint, MI
Associate of Arts from Liberal Arts And General Studies
04.2023
Flushing High School
Flushing, MI
GED
06.2021
University Overview
Honor Roll [2017-2021]
Elected Captain of Varsity Volleyball 2021
3.762 Cumulative GPA
Ranked in Top 12.56% of class
Extracurricular Activities: Volleyball, Tennis, and Basketball
Skills
Strong Leadership Skills
Billing Procedures
Client Service
Data Entry
Service Documentation
Attentive to Detail
Financial Records
Creative Solutions
Timeline
Body Shop Assistant
Suski Chevrolet Buick
07.2023 - Current
Front Desk Receptionist
Complete Health Systems
02.2022 - 06.2023
Front Desk Receptionist
Mott Community College
08.2021 - 01.2022
University of Michigan - Flint
BBA from Marketing
Charles Stewart Mott Community College
Associate of Arts from Liberal Arts And General Studies
Loan Administrator I / Records Administrator II at CHOICEOne Bank / The State BankLoan Administrator I / Records Administrator II at CHOICEOne Bank / The State Bank