Maysara Gionco
Hoboken,New Jersey
Summary
Bilingual results-driven and detail-oriented professional with strong background import logistic. Proficient in optimizing processes,enhancing efficiency and delivering measurable outcomes. Seeking a challenging roll in the field of logistics where I can leverage my still to contribute to organizational success and clientele growth
Overview
11
11
years of professional experience
Work History
Server
Domodomo New York
140 W Houston St, New York
06.2020 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Increased sales significantly by upselling higher-end products to customers.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Server
Eak Ramen
Manhattan, NY
07.2018 - 03.2020
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Serve the foods to customer.
- Make a drink and cocktails.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Air Import Agent
Expeditors (Thailand) Ltd
Bangkok Thailand
08.2013 - 12.2017
- Trace and track shipment with airlines and oversea.
- Check, review and verify inbound documents and ensure special handling procedure for specific customers are strictly followed
- Work in fast-paced office environment , handling Various requests and concurrent tasks.
- Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
- Entered shipping information into computer system and estimated freight and postal rates.
- Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Coordinate with sales for correct rate quote to customers
- Generate billing of invoice for shipment customs clear thought Expeditor
- Act as customs clearance coordinator between airport and customer
- Handle claim/short/Damage
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Logistics Coordinator
Chief Oversea Co.th
Bangkok Thailand
04.2012 - 07.2013
- Tracked orders and notified customers of status or potential delays.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Generated documentation and information required for customer shipments.
- Processed and entered customer orders into database and provided proactive customer service for accounts.
- Monitored and reported on transportation costs and properly filed shipping documents.
- issue invoice and billing to customers
Education
M.D. - Education
Kasetsart University
Bangkok Thailand03.2014
Bachelor of Science - Mathematics
Srinakarinwirot University
Bangkok Thailand03.2011
Bachelor - of Mathematics
Skills
- Good communication, interpersonal and presentation skills
- Self-initiative, good common sense and able to work hard under pressure
- Good attitude and work as teamwork
- Service mind and enjoy working with other people
- Problem solving skills
- TRAINING Background
- Dangerous Goods training at Thai Airways by IATA
- Import – Export & Shipping Cargo
- Dangerous Goods Regulations - initial by DGM Thailand
Timeline
Server
Domodomo New York
06.2020 - Current
Server
Eak Ramen
07.2018 - 03.2020
Air Import Agent
Expeditors (Thailand) Ltd
08.2013 - 12.2017
Logistics Coordinator
Chief Oversea Co.th
04.2012 - 07.2013
M.D. - Education
Kasetsart University
Bachelor of Science - Mathematics
Srinakarinwirot University