Mayson Faucher
Kenai,AK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Receptionist
Urgent Care Of Soldotna
12.2023 - Current
- Resolved patient problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
- Collected and distributed messages to team members and managers to support open communication and high patient service.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Played an instrumental role in maintaining a clean work environment by coordinating office maintenance and cleaning schedules.
- Improved appointment scheduling system, reducing wait times and increasing patient satisfaction.
- Confirmed appointments, communicated with patient, and updated client records.
- Responded to inquiries from callers seeking information.
- Routed incoming mail and messages to relevant personnel without delay.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Proven ability to learn quickly and adapt to new situations.
Ophthalmic Technician
Kenai Vision Center-vision Source
06.2021 - 10.2023
- Cleaned or sterilized ophthalmic or surgical instruments.
- Identified issues during preliminary exam and addressed concerns with physician.
- Assessed visual acuity using various testing methods such as Snellen charts or autorefractors, contributing to accurate diagnoses.
- Ensured accuracy in diagnostic measurements by regularly calibrating ophthalmic instruments according to manufacturer guidelines.
- Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
- Assisted ophthalmologists in performing complex ocular procedures, ensuring high-quality patient outcomes.
- Provided timely follow-up care for post-operative patients, ensuring successful recovery and addressing any complications promptly.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Streamlined inventory management processes, reducing waste while maintaining necessary supplies for daily operations.
- Conducted tonometry testing to measure pressure inside patient's eye to determine presence of glaucoma
- Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
- Educated patients on proper contact lens use and care to minimize complications like infections or corneal damage.
- Reduced wait times for patients by efficiently managing appointment schedules and coordinating with other staff members.
- Conducted Goldman and Humphrey Visual Field Testing as part of overall vision evaluation.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Instilled anesthetic drops and assisted in laser treatments and minor procedures.
- Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments.
Head of Housekeeping
Uptown Motel
07.2020 - 06.2021
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
- Streamlined inventory management processes, reducing waste and ensuring consistent availability of necessary supplies.
- Implemented staff recognition programs to boost morale and acknowledge exceptional performance, contributing to a motivated and engaged workforce.
Education
Certification - Medical Billing And Coding
DeVry University
Villa Park, ILSkills
- Basic Math
- Project Management
- Problem Solving
- People person
- Honest
- Determined
- Organized
Additional Information
Single mom of one beautiful boy. We are currently selling our home and will be moving to TX at the beginning of May 2024.
Timeline
Receptionist
Urgent Care Of Soldotna
12.2023 - Current
Ophthalmic Technician
Kenai Vision Center-vision Source
06.2021 - 10.2023
Head of Housekeeping
Uptown Motel
07.2020 - 06.2021
Certification - Medical Billing And Coding
DeVry University