Creative Business Owner with exceptional background spent in Business Managing. Proven leader with engaging demeanor and success working in most demanding environments.
Overview
10
10
years of professional experience
Work History
Business Owner
Macy's Happy Homes LLC
08.2022 - Current
Provide commercial and residential cleaning services to clients
Licensed, bonded, and insured
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Waitress
Logan's Roadhouse
02.2016 - 11.2018
Informed customers about daily and seasonal specials.
Bussed tables during busy periods to assist staff and quickly turn over tables.
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Bartender
Pour Nelsons
12.2016 - 10.2018
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Completed requisitions to maintain required stock par levels.
.Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Receptionist
Tameron Honda
06.2014 - 01.2016
Increased customer retention rates through exceptional communication skills and problem-solving abilities.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Responded to inquiries from callers seeking information.
Education
Completing classes to obtain a degree in Business Administration. -
The University of West Florida
Pensacola, FL
03.2024
Associate of Applied Science -
Coastal Community College
01.2023
Skills
Connect with people and provide a listening ear
Clean commercial and residential properties with deep cleans, bi-weekly, weekly, and monthly cleans
Business Management
Strategic Planning
Consulting
Organizational Structuring
Decision-Making
Schedule Management
Accomplishments
Received a degree in Applied Science.
Started a cleaning business and built the business from the ground up.
Personal Information
Title: Business Owner
Timeline
Business Owner
Macy's Happy Homes LLC
08.2022 - Current
Bartender
Pour Nelsons
12.2016 - 10.2018
Waitress
Logan's Roadhouse
02.2016 - 11.2018
Receptionist
Tameron Honda
06.2014 - 01.2016
Completing classes to obtain a degree in Business Administration. -
The University of West Florida
Associate of Applied Science -
Coastal Community College
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