Mayte Hamlin
Orlando,FL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Security Specialist
Loyal Source Government Services, LLC
09.2016 - Current
- Conduct interviews for providers and support candidates.
- Facilitate warm hand offs, consistent communication, and data updates during employee in processing.
- Onboarding and processing of compliance training documents and scheduling of virtual trainings.
- Management of travel and logistical needs (Booking Hotels, Flights, and car rentals).
- Document control – Attain and properly upload all travel receipts needed for invoicing customer.
- Daily data management in LSGS data bases with emphasis on data integrity.
- Schedule Orientations – Initial engagement call and facilitation of orientation process and communication.
- Maintain facility work schedules for external employees flexing employees as needed to support day to day operations. Manage daily call outs and facilitate all communication and documentation as needed.
- Timesheet Management – Weekly timesheet approvals and CLIN verification with emphasis on approvals & accuracy. Consistent attention to detail is required when managing schedules and timesheets to ensure that all locations, hours and CLIN's are accurate.
- Payroll Management – Assist employees with correcting timesheets in Data Basics and troubleshooting pay issues.
- Employee Relations – Conduct bi-weekly retention calls and assist with day-to-day inquiries.
- Participate in daily and weekly meetings with internal departments and external field supervisors.
- Support call campaigns and data projects as needed to support the mission.
- Support after hours on call approximately 3 weeks per year.
Patient Access Representative
Express Scripts Pharmacy
10.2019 - 03.2020
- Provide oversight and quality assurance to pharmacy technicians. Interpret physicians' or prescribers' prescriptions.
- Contact doctors and/or patients to verify information on prescriptions such as drug strength, prescription sig., and drug name in order to expedite processing of orders.
- Verify and confirm validity of controlled substances.
- Verify prescription information entered in the system by data entry or order entry.
- Contact physicians for new and/or transfer authorization.
- Work with physicians to convert prescriptions to generic or preferred drugs whenever possible.
- Consult with patients regarding the use of medications and potential drug interactions.
- Back up other pharmacists as needed, perform additional duties as assigned by management, or train less experienced pharmacists.
Customer Service Repres
Florida Notary Service
04.2008 - 02.2018
- Enhanced client satisfaction by providing efficient notary services and maintaining a high level of professionalism.
- Certified and attested power of attorney documents, acknowledgements and deeds.
- Checked documents and identifying credentials for all parties.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Conducted thorough reviews of each document presented, reducing errors and increasing client confidence in the process.
- Meticulously maintained notarial journal records to uphold accountability standards required by law enforcement agencies or courts when requested.
- Updated journal with names and dates for permanent record.
- Established credibility and trustworthiness among local businesses that led them to recommend my services to their associates.
- Maintained up-to-date knowledge of state laws and regulations, ensuring full compliance during every transaction.
- Administered oath to document signers to obtain affirmation of truth.
- Ensured accuracy in document preparation for various legal transactions, resulting in a streamlined process for clients.
- Examined documents for accuracy, completion and compliance before notarizing.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
- Maintained accurate records of all documents notarized to support accurate recordkeeping and reporting requirements.
- Checked client identification to maintain compliance with state legal requirements.
- Served as corporate liaison for finance, IT, and marketing departments.
Education
Bachelor of Science - Nursing
Keiser University
Orlando08.2024
High School Diploma -
Winter Springs High School
Winter Springs, FL05.2002
References
Upon request
Languages
Spanish
Full Professional
Timeline
Patient Access Representative
Express Scripts Pharmacy
10.2019 - 03.2020
Security Specialist
Loyal Source Government Services, LLC
09.2016 - Current
Customer Service Repres
Florida Notary Service
04.2008 - 02.2018
Bachelor of Science - Nursing
Keiser University
High School Diploma -
Winter Springs High School