Mayte Ramirez
El Paseo Restaurant
Ventura,USA
2
Languages
1
Certification
9
years of professional experience
Skilled in fostering collaborative working environments that promote team engagement and high performance.
Work History
Manager/Bartender
5 Years 7 Months- Manage private events for up to 300 guests
- Create contracts for each event
- Process payments ranging from 7k and up to 40k
- Work with vendors in coordinating the event
- Help the team in any aspect needed, including bartending
- Ability to work in fast fast-paced environment, such as during Old Spanish Days week
- Proficient in managing team dynamics and fostering a positive work environment
- Experienced in training and mentoring staff to improve service delivery and team performance
- Strong problem-solving abilities, capable of addressing customer concerns effectively.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Kept bar stocked with liquors, juices and garnishes for drinks.
Sales Associate
10 Months- Cash Register- Assisting with the display of the store
- Organizing and Arranging Merchandise
- Sorting and tagging donated items
- Answering inquiries from customers
- Resolve any conflict that may arise
- Skilled in providing exceptional customer service and creating a welcoming shopping environment
- Proficient in point-of-sale systems and handling cash transactions efficiently.
Expo
10 Months- Greeting Guests
- Making Reservations
- Liaison between the chef and the servers
- Keeping track of food orders and communicating them to the chef and cooks
- Revising orders before they go out to customers
Sales
1 Year 10 Months- Retail Assistance, Boost Mobile, Verizon, and Metro PCS companies
- Taking Payments for various companies such as Edison, Frontier, Cox, SoCalGas, etc
- Monthly Phone payments
- Customer service
- Money Transfer to Mexico and other countries
- Opening and closing procedures
- End of shift register closure
- Proven track record of exceeding sales targets and enhancing customer satisfaction.
- Skilled at building relationships with customers to foster loyalty and repeat business.
Education
Associates Degree
- Photography and Photoshop, Visual Arts and Design Academy
Skills
Project Management
Beverage preparation
Classic cocktails
Google Docs
Event coordination
Troubleshooting
Cocktail creation
Accessibility
Certification
- AS in Criminology
- AS in Legal Studies
- AS in Psychology
- AS in Law and Society
- AA in Law and Society
LANGUAGES
Spanish | native. As a Native speaker, I am able to read, write and understand the language
English | advanced. Even though this is my second language, I have become proficient in all aspects, from reading, to writing and understanding.
Timeline
Manager/Bartender
El Paseo Restaurant
01.2021 - CurrentRead More
Sales Associate
Alpha Thrift Store
10.2020 - 08.2021Read More
Expo
Montecito Wine Bistro
08.2019 - 06.2020Read More
Sales
Milpas Communications
09.2017 - 07.2019Read More
Santa Barbara Senior High School
from Photography and Photoshop, Visual Arts and Design Academy
Read More
Santa Barbara City College
Associates Degree
Read More