Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mayte Stewart

Mays Landing,NJ

Summary

Resourceful professional in emergency communications, recognized for high productivity and efficient task completion. Skilled in crisis management, rapid response coordination, and clear communication. Excel at prioritizing caller needs, multitasking under pressure, and utilizing empathy and decision-making to navigate challenging situations effectively.

Overview

6
6
years of professional experience

Work History

Ambulance Dispatcher

Horizon OC Ambulance
Orange, CA
08.2023 - 02.2025
  • Coordinated with medical staff to ensure proper treatment was provided in a timely manner.
  • Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
  • Developed strategies for improving response times during high call volume periods.
  • Ensured compliance with local laws and regulations related to ambulance services.
  • Maintained accurate records of all incoming calls and dispatches.
  • Monitored status of ambulances and ensured that appropriate resources were available to meet patient needs.

Public Safety Dispatcher

Chino Police Department
Chino, CA
05.2024 - 10.2024
  • Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
  • Evaluated incoming traffic patterns in order to determine when additional resources may be needed.
  • Assessed requests from outside agencies in order to prioritize response times according to urgency level.
  • Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
  • Handled highly stressful situations with extreme poise and control, keeping callers calm and on line until help arrived at scene.

911 Dispatcher

Hamilton Township Police Department
Mays Landing, NJ
02.2019 - 06.2023
  • Handled emergency phone calls calmly and obtained pertinent information with composed approach.
  • Assigned appropriate resources for responding to incidents based on established guidelines and protocols.
  • Responded promptly to requests for assistance from law enforcement personnel in the field.
  • Utilized multi-line telephone system to answer inquiries from the public regarding emergencies, non-emergencies, police services.
  • Maintained contact with field units via radio or telephone; monitored their safety and progress of their assigned tasks.
  • Received, evaluated and prioritized incoming emergency calls from the public; dispatching appropriate personnel and equipment.

Education

High School Diploma -

Atlantic County Institute of Technology
Mays Landing, NJ
06-2015

Skills

  • Call coordination
  • Emergency response
  • Resource allocation
  • Data documentation
  • Regulatory compliance
  • Effective communication
  • Critical Decision-making
  • Stress management

Timeline

Public Safety Dispatcher

Chino Police Department
05.2024 - 10.2024

Ambulance Dispatcher

Horizon OC Ambulance
08.2023 - 02.2025

911 Dispatcher

Hamilton Township Police Department
02.2019 - 06.2023

High School Diploma -

Atlantic County Institute of Technology

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Mayte Stewart