Summary
Overview
Work History
Education
Skills
Publications
Volunteer Experience
Certification
Languages
Timeline
Generic

Mayte Vega-Torres

Summary

Helpful professional commended as valuable team player with expertise in lab operations and customer service. Detail-oriented with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Laboratory Operations Technician II

Ultragenyx
12.2022 - Current
  • Managed inventory levels of spare parts efficiently, reducing delays due to lack of resources during repair jobs.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Drafted preventive maintenance schedule to support equipment longevity.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Reduced downtime for machines through proactive identification and resolution of technical issues.
  • Handled the inquiry of instrument quotes for laboratory relocation from Cambridge to Somerville as well as any situations that arise related to the relocation.

Laboratory Operations Specialist

Allegis Group
05.2022 - 12.2022
  • Achieved timely completion of projects by setting clear goals, monitoring progress, and adjusting resources as needed.
  • Improved communication between team members through the implementation of weekly meetings and project updates.
  • Researched new methods and techniques to improve laboratory procedures.
  • Established performance metrics for individual technicians, promoting accountability, transparency, and clear expectations within the team.
  • Inspected laboratory equipment to maintain good working condition for optimal results.
  • Trained new laboratory personnel to apply proper laboratory techniques and best practices.
  • Enhanced lab efficiency by streamlining daily workflows and implementing standardized processes.
  • Worked as a contractor for Ultragenyx.

Technical Specialist

Apple Inc
08.2020 - 04.2022
  • Attend mobile appointments in a timely manner as well as making sure all the customers leave with a great experience and wishing to come back
  • Building brand loyalty and repairing relationships with our customers through the 'Genius Bar'.
  • Guided customers technology use, assisting with troubleshooting and providing general training.
  • Investigated system issues and implemented resolutions to reduce downtime of customer's personal devices.

Senior Research Assistant

Boston Medical Center
11.2019 - 03.2021
  • Aided research team newcomers and experts by providing knowledgeable guidance and assistance.
  • Provided support and guidance to Research Assistants on how to recruit new study participants.
  • Collected research data through surveys and community outreach.
  • Phlebotomy trained.
  • Collected samples from patients and help with health services and transitional assistance.
  • Created Standard Operational Procedures for the team to follow as well as building trainings for other health center partners (Dorchester House (DotHouse) and Codman Square).


Product Zone Expert

Apple Inc
01.2018 - 11.2019
  • Evaluated employee performance and trained to improve weak areas.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Provided specialized training about apple products and services as well as selling approach.
  • Industry expert in technology
  • All around work from restocking and stocking products to delivering products to peers.

Education

B. A. Science Mayor in Integrative Biology -

University of Puerto Rico - Río Piedras
San Juan, PR
12.2016

Skills

  • Diagnostics and troubleshooting
  • Inventory Control & oversight
  • Work Planning and Prioritization
  • Maintenance Coordination
  • Presentation Skills
  • Laboratory safety protocols
  • Equipment Setup and troubleshooting
  • Documentation And Reporting
  • Goal-Oriented
  • Process Improvement
  • Multitasking Abilities
  • Attention to Detail

Publications

Gender Differences in Stoma-Related Quality of Life in Puerto Ricans with IBD - Juan, Lojo; De la Villa Ricardo; Mayte, Vega; Esther, Torres

Volunteer Experience

  • 05/2023-present, Puerto Rican festival of MA Inc- Board member
  • 08/2006-05/2012, American Red Cross, Helping assist during blood donation events


Certification

  • RCRA, Lion Technology Inc - 2023
  • Shipping Infectious Substances and Dry Ice, Lion Technology Inc- 2023
  • Lean Six Sigma-White Belt, Acuity Institute-2023
  • D.O.T. training, Triumvirate Environmental- 2022

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
French
Full Professional

Timeline

Laboratory Operations Technician II

Ultragenyx
12.2022 - Current

Laboratory Operations Specialist

Allegis Group
05.2022 - 12.2022

Technical Specialist

Apple Inc
08.2020 - 04.2022

Senior Research Assistant

Boston Medical Center
11.2019 - 03.2021

Product Zone Expert

Apple Inc
01.2018 - 11.2019

B. A. Science Mayor in Integrative Biology -

University of Puerto Rico - Río Piedras

Similar Profiles

CREATE PROFILE
Mayte Vega-Torres