Maytee Diaz
West Covina,CA
Summary
Administrative Professional
Overview
21
21
years of professional experience
Work History
Special Events Coordinator
University Of La Verne
08.2023 - Current
- Designed custom event layouts that maximized available space while maintaining a visually pleasing aesthetic.
- Provided exceptional on-site support during events, addressing any issues promptly and professionally.
- Implemented creative solutions for venue challenges, optimizing space usage and enhancing the overall guest experience.
- Staffed events by maintaining roster of available personnel and reliable service providers.
- Facilitated communication between internal events personnel and external vendors to quickly resolve any conflicts or concerns.
Dental Technician Assistant
US Navy
05.2011 - 04.2015
- Managed appointment scheduling effectively, optimizing time management within the practice while accommodating patient needs as best as possible.
- Built trust with patients through empathetic listening skills, helping them feel at ease during their visits to the dentist office.
- Streamlined communication between team members with detailed note-taking during appointments, facilitating better overall care for patients.
- Reduced appointment times for patients by efficiently organizing and preparing necessary dental materials and tools.
- Maintained inventory of supplies, reducing delays due to shortages or equipment malfunctions during dental procedures.
- Ensured a clean, safe environment for patients by sterilizing equipment according to industry standards and guidelines.
- Assisted in taking accurate dental impressions and X-rays, ensuring precise diagnoses and treatment plans for patients.
- Contributed to a positive work atmosphere by fostering teamwork, communication, and mutual respect among all staff members.
- Trained or supervised other dental technicians or dental laboratory bench workers.
- Enhanced patient experience with effective chairside manner, helping them understand the importance of proper oral care and encouraging regular dental checkups.
- Supported dentists in performing complex oral surgeries with precision and care, resulting in improved patient outcomes.
Hospital Corpsman Second Class
US Navy
01.2003 - 04.2015
- Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex needs.
- Coordinated resources for mass casualty incidents, ensuring rapid triage and treatment of injured personnel.
- Implemented best practices for infection control throughout the hospital facility, reducing the spread of contagious diseases.
- Maintained a safe and sterile environment for surgeries, minimizing risks of infection or complications.
- Mentored junior Hospital Corpsmen, fostering professional growth and development within the ranks.
- Enhanced medical readiness by assisting in the training of personnel in various medical procedures and techniques.
- Educated patients on preventative health measures, promoting overall wellness within the community.
- Participated in humanitarian missions, providing essential healthcare services to underserved populations worldwide.
- Managed immunization programs, ensuring all service members were up-to-date on required vaccinations for deployment readiness.
- Safeguarded sensitive medical information through diligent adherence to privacy regulations such as HIPAA guidelines.
- Assisted in medical examinations, treatments and procedures for diverse conditions and patient populations.
- Monitored vital signs and documented temperature, pulse and blood pressure to assess patient condition.
- Updated medical records in EMR system and double-checked data for accuracy.
- Rendered emergency medical treatment and administered immunization programs.
- Performed basic laboratory tests and collected specimens for further analysis.
- Administered medications through injections and IVs in compliance with physician orders.
- Administered CPR, oxygen and other life-saving medical treatments.
- Educated patients and families about health conditions and treatments.
- Streamlined administrative processes for more efficient patient recordkeeping and appointment scheduling.
Education Officer
US Navy
01.2008 - 05.2011
- Managed alternative education programs for organization.
- Promoted a positive learning environment by implementing classroom management techniques that fostered respect, inclusivity, and collaboration.
- Enhanced curriculum quality by collaborating with fellow educators to develop and implement innovative educational programs.
- Assisted in reducing dropout rates through the development of targeted intervention programs for at-risk students.
- Introduced educational inclusion program and oversaw implementation.
- Planned and implemented staff development and in-service training programs to enhance knowledge and skills.
- Scheduled educational activities, faculty lectures and departmental events to drive mission and values of institution.
- Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
- Organized and allocated resources required to meet needs of Number students and Number instructors.
- Checked on instructor lessons and communication in order to assess quality of education and assistance offered to students.
EEO Officer
U.S. Navy Active Duty
05.2008 - 05.2010
- Assisted employees in understanding their rights under applicable EEO laws, fostering trust in the company''s commitment to equal opportunity employment.
- Conducted regular audits of HR practices to identify areas needing improvement in regard to equal opportunity employment compliance.
- Streamlined the complaint resolution process by maintaining organized records of all cases and their outcomes.
- Facilitated open dialogue between employees and management to address potential EEO concerns before they escalated into formal complaints.
- Ensured fair treatment of all employees by providing guidance on accommodation requests for individuals with disabilities or religious beliefs.
- Promoted a harassment-free work environment by enforcing strict reporting protocols and taking appropriate disciplinary actions.
- Served as a resource for managers seeking advice on handling sensitive personnel issues related to EEO matters effectively while minimizing legal risks.
- Enhanced workplace diversity by implementing comprehensive EEO policies and procedures.
- Performed audits and deep document reviews to verify compliance with applicable laws.
- Reviewed complaints and claims from workplaces about civil rights, determined validity and helped build satisfactory resolutions.
- Collaborated with various agencies and workplaces to extend workplace understanding and enhance compliance.
- Examined complaints made by workers, conducted interviews and mediated disputes.
- Planned workshops to help workplaces remain complaint free and support diverse employees.
- Investigated employment practices or alleged violations of laws to document and correct discriminatory factors.
- Interviewed persons involved in equal opportunity complaints to verify case information.
- Took notes on interviews and other workplace investigations, compiled records and organized documentation for cases.
- Addressed systemic workplace inequalities through ongoing analysis of organizational data, identifying trends that may require targeted interventions.
- Supported diversity initiatives by collaborating with employee resource groups, promoting their activities, and incorporating their feedback into EEO strategies.
- Increased awareness of EEO issues with regular communication campaigns and informative materials.
- Collaborated with HR to ensure compliance with federal, state, and local EEO laws, regulations, and guidelines.
- Built a strong network of relationships within the organization to foster an inclusive culture that values diversity.
Education
Bachelor Of Science - Psychology
University of La Verne
La Verne, CA12.2023
Associates - Mathematics
Mount San Jacinto
Menifee01.2019
Behavior And Science - Psychology
Mount San Jacinto
Menifee, CA01.2019
Skills
Administrative/Professional
Knowledgeable in state and federal employment and labor laws, and governmental compliance requirements
Ability to enforce guidelines, strong oral and communicative skills, 12 years of experience of conducting investigations of complaints under non bias non gender discrimination, sexual assault, domestic violence, dating violence, and stalking
Demonstrative knowledge of trauma informed investigations and practices Ability to train others in such practices Degree in BS Psychology
Knowledge of the role of campus security Authorities, under Clergy Ac, and receive and report criminal incidents to the Department of Campus Safety
References
Phil Manrique Supervisor for the Navy
Jan 2003-April 2015
(626) 227-3528
Veronica Ashcroft
Director University Scheduling, Events and Commencement Services
909 448-4912
Timeline
Special Events Coordinator
University Of La Verne
08.2023 - Current
Dental Technician Assistant
US Navy
05.2011 - 04.2015
EEO Officer
U.S. Navy Active Duty
05.2008 - 05.2010
Education Officer
US Navy
01.2008 - 05.2011
Hospital Corpsman Second Class
US Navy
01.2003 - 04.2015
Bachelor Of Science - Psychology
University of La Verne
Associates - Mathematics
Mount San Jacinto
Behavior And Science - Psychology
Mount San Jacinto