Mayukh Ghosh
Columbia,MO
Summary
Strategic, visional and agile Senior Director of Quality Management with seventeen years of progressive success in achieving organizational excellence in Supply Chain and Manufacturing . Excellent leadership and communication skills integrated with analytical abilities to determine areas for potential improvement. Continuously evaluated and improved customer experience at a global level .
Overview
17
17
years of professional experience
1
1
Certification
Work History
Supplier Quality Director
Schneider Electric
Columbia, United States
05.2019 - Current
- Improved regional Supplier performance by 75% over last 3 years for supply base of $1.5B and 6000+ suppliers
- 2500+ hours of competency development with institution of technical competency development program with external partners and internal experts
- 25% of team promoted in last 3 years to significant scope and role increase
- Reinvigorated Quality robustness program to deliver 2X reliability without addition of resources
- Impacting Supplier improvement program put in place leading to 36% reduction in issues experienced
- Global recognition of award winning six sigma projects mentored multiple years in row
- Driving Supplier Digitization with Real time SPC , Traceability programs
Customer Satisfaction and Quality Director
Schneider Electric
Columbia, MO
05.2015 - 05.2019
- Build new team up for NAM region for biggest Business Unit of Schneider Electric from 0-10 Quality Experts for new products and existing products -$5B revenue
- Achieved customer centric culture across 4 regional hubs with multiple hours of training on customer centricity and quality robustness tools - 8D, FMEA, Six Sigma
- Supported VIP customers for speedier resolution , reducing lead time of resolution by 50%
- Drove Adoption of Salesforce.com platform for data monitoring and predictability
- Hired strong talent and existing team got promoted
Senior Supplier Quality Manager
Schneider Electric
Columbia, MO
05.2011 - 05.2015
- Transformed team and support from 5 factories to 12 locations and doubled team size
- 60% improvement in supply base performance for region
- Recognized globally for initiating and executing Supplier improvement programs
- Lead digitization-development and deployment of Problem solving tool for external supply base and internal Engineering team
- Successfully executed preventive robustness program for entire North America region
Supplier Quality Engineer
Schneider Electric
Columbia, MO
12.2008 - 04.2011
- Analyzed issues with supplier contributions to detect defect trends, reporting findings to appropriate personnel for multiple Schneider Electric plants
- Designed inspection plans and methods for execution by personnel at remote locations, verifying accurate implementation and data collection.
- Resolved supplier quality control issues by 50%
- Resolved multiple customer crisis and improved customer experience for VIP customers
Lean Manufacturing Engineer
Schneider Electric
Columbia, MO
05.2005 - 11.2008
- Lead efficiency improvement of Stamping and plating lines for multiple
- Lead Action item diagnosis and execution of Lean Diagnostics for Plant fabrication and assembly lines
- Project management of 150+ Capital projects - Stamping and molding tools, Equipment upgrades, Quality upgrade -large scale
- Managed documentation control program and ensured flawless execution of changes
Education
MBA - Business Administration And Management
University of Illinois At Urbana-Champaign
Champaign, IL12.2021
Lean Six Sigma Master Black Belt - Lean Six Sigma Master Black Belt
Ohio State University/Moresteam
Columbus, OH02.2012
Master of Science - Industrial Engineering
Iowa State University
Ames, IA07.2005
Bachelor of Science - Industrial Engineering And Management
Visveswaraiah Technological University
Bangalore India07.2002
Skills
- Agile Leadership/ Owner mindset
- Strategic thinking and execution
- Customer Centricity
- Team Quality Management Systems
- Performance Improvement Programs
- Risk management
Certification
Lean Six Sigma Master Black Belt
Lean Master
Certified ISO auditor
Certified Supplier auditor
8D Mentor/Expert
Languages
English
Native or Bilingual
Bengali
Native or Bilingual
Hindi
Native or Bilingual
Spanish
Limited Working
Timeline
Supplier Quality Director
Schneider Electric
05.2019 - Current
Customer Satisfaction and Quality Director
Schneider Electric
05.2015 - 05.2019
Senior Supplier Quality Manager
Schneider Electric
05.2011 - 05.2015
Supplier Quality Engineer
Schneider Electric
12.2008 - 04.2011
Lean Manufacturing Engineer
Schneider Electric
05.2005 - 11.2008
MBA - Business Administration And Management
University of Illinois At Urbana-Champaign
Lean Six Sigma Master Black Belt - Lean Six Sigma Master Black Belt
Ohio State University/Moresteam
Master of Science - Industrial Engineering
Iowa State University
Bachelor of Science - Industrial Engineering And Management
Visveswaraiah Technological University
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