Mayumi Banga
Perry Hall,Maryland
Summary
Dedicated to providing quality time and personalized help for students and individuals in need. Devoted to delivering and upholding regulations and standards whilst developing positive and trusting relationships.
Overview
5
5
years of professional experience
Work History
Hostess
Kabuto Japanese Steak House And Sushi Bar
2023.11 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
After School Program Teacher
Community Assistance Network
2023.10 - Current
- Incorporated multiple types of teaching strategies into the classroom, focusing on interactive lessons to help children fully understand their assignments.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supported student physical, mental, and social development using classroom games and activities.
- Attended multiple workshops at universities and hospitals that address how to educate young students with learning disabilities.
- Teaching children behind the grade average reading level become more confident when reading out loud.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
Intern
Community Assistance Network
2023.09 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Translated our policies from English to Spanish for Spanish-speaking individuals.
- Help people "shop" for groceries at our food bank.
- Sorted and organized client files, spreadsheets, and reports.
- Collaborated with senior management on new initiatives to form new ideas.
- Developed and maintained relationships with key internal stakeholders in Baltimore County.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- 16.5 hours a week.
National Youth Communications Leader
Couples For Christ (CFC)
2023.07 - Current
- Collaborated with internal stakeholders to design strategies for messaging and communications.
- In charge of recording/ photographing national youth conferences and events to promote our functions and show parents what their children do at the events.
- Editing videos to be shared with all sub-units of CFC for members who were unable to attend our national conferences.
- Oversee and run multiple social media platforms.
- Developed and implemented social media strategy to increase engagement and reach new audiences.
- Organizes and stores every member's contact to keep them updated with events.
Service Team Member
CFC Youth For Christ
2022.08 - Current
- Maintained regular communication with youth participants and associates to promote future initiatives, organize new projects, and share program achievements.
- Provided technical assistance with service operations and connected participants to external resources.
- Developed and integrated organized icebreakers, team builders, service training and reflection.
- Closely supervised team and volunteers to uncover needs and improve quality of services offered.
- Encouraged collaboration and social interaction while increasing understanding and appreciation of cause served.
- Established an open atmosphere for team members and participants to openly communicate thoughts and opinions.
Classroom Assistant
Kumon Math And Reading Center Of Perry Hall
2022.11 - 2023.09
- Maintained an inclusive learning environment to benefit students most from lessons.
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Documented student behaviors, interventions, and outcomes to enable our boss to address pertinent issues.
- Enforced rules and instructions to maintain discipline.
- Prepared reports and maintained administrative records.
- Taught around 100 students each day.
- 9 hours a week.
Beginners Level Ballet Teacher's Assistant
White Marsh Ballet Academy
2018.07 - 2020.04
- Kept studios clean, neat and properly sanitized for student health and classroom efficiency.
- Worked with lead teacher to monitor class schedule and take attendance.
- Oversaw students in studios and common areas to monitor and enforce rules.
- Taught and helped choreograph 4 classes of 20 students for the 2019 June Recital.
- Helped teach students in Company Nutcracker choreography as lead dancer.
- Subbed in on days when the instructor was not present.
- Worked one-on-one with students in need of personalized assistance.
- Helped teachers recognize learning issues evidenced in one-to-one support instruction.
- Attended training classes, parent conferences, and faculty meetings to stay up-to-date on student progress.
Education
-
Eastern Technical High School
1100 Mace Ave, Essex, MD 2122105.2024
Skills
- Safe Work Practices
- Responding to Difficult Customers
- Teamwork and Collaboration
- Performance Monitoring
- Efficient and Detail-Oriented
- Emergency Readiness and Response
- Active Listening
- Upbeat and Positive Personality
Extracurricular
- Elected Captain of Exhibition Z (Dance Team)
- Red Cross Member
- Asian Student Union Member
- Immigrant Student Association Member
- Student Government Association Member
- Art Remedy Club Member
Timeline
Hostess
Kabuto Japanese Steak House And Sushi Bar
2023.11 - Current
After School Program Teacher
Community Assistance Network
2023.10 - Current
Intern
Community Assistance Network
2023.09 - Current
National Youth Communications Leader
Couples For Christ (CFC)
2023.07 - Current
Classroom Assistant
Kumon Math And Reading Center Of Perry Hall
2022.11 - 2023.09
Service Team Member
CFC Youth For Christ
2022.08 - Current
Beginners Level Ballet Teacher's Assistant
White Marsh Ballet Academy
2018.07 - 2020.04
-
Eastern Technical High School
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