Mayumi Ruffin
Broken Arrow,OK
Summary
Dependable professional with excellent organization skills demonstrated through history of managing client daily activities, appointments and medication needs. Well-versed in administering medication and monitoring nutrition. Trusted to oversee patients in challenging medical states.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Caregiver
Home Instead Senior Care Home
Rochester, New York
10.2023 - Current
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Administered prescribed medications on a timely basis following care plan instructions.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Ensured compliance with all applicable laws, regulations and standards governing home health care services.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
Security Officer
Armor Security And Protection
Rochester, NY
04.2023 - 09.2023
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Responded to alarms and conducted investigations as required.
- Confirmed visitor identification prior to granting entry into the building.
- Provided escorts for visitors as needed throughout the facility.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Greeted staff, guests, vendors, and contractors. Upon arrival at the facility entrance.
- Addressed problems quickly and reported clear information while working under minimal supervision.
Product Demonstrator
Club Demonstration Services at Costco
Rochester, NY
01.2021 - 02.2022
- Demonstrated product features and benefits to customers, answering questions and providing technical support.
- Explained product specifications in detail to potential buyers, addressing their concerns and queries.
- Educated customers about proper use of the products by demonstrating its functions during presentations.
- Ensured customer satisfaction by providing them with a pleasant experience while using the products being demonstrated.
- Resolved any issues or problems encountered during demonstrations in a timely manner.
- Managed inventory levels of demonstration supplies ensuring they were adequately stocked at all times.
- Assisted other demonstrators when needed with setting up displays or preparing promotional materials.
Housekeeping Supervisor
Ellicott Development
Rochester, NY
08.2020 - 01.2021
- Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
- Inspected guest rooms and public areas to ensure they met established cleanliness standards.
- Ensured that all safety protocols were followed by staff when using equipment such as vacuums or chemicals.
- Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them.
- Developed training programs for existing housekeepers on topics such as proper sanitation techniques or emergency procedures.
- Maintained records of room assignments, special requests from guests and status of vacant and occupied rooms.
- Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
- Monitored inventory levels and ordered supplies as necessary.
Education
Bachelor of Science - Cybersecurity
Cousera
Mountain View, CA06-2029
Vocal Major
School Of The Arts
Rochester, NY06-2021
Skills
- Patient Companionship
- HIPAA Compliance
- Care Plan Adherence
- Behavioral Management
- Basic Housekeeping
- Progress Documentation
- Incident Reporting
- Documentation
- Compassionate client care
- Time Management
- Multitasking and Organization
- Problem-Solving
- Medical Records Management
- Strong Ethics
- Relationship Building
Certification
- Foundations of Cybersecurity
- Play it Safe: Manage Security Risk
- Connect and Protect: Networks and Security
- Tools of the Trade: Linux and SQL
Timeline
Caregiver
Home Instead Senior Care Home
10.2023 - Current
Security Officer
Armor Security And Protection
04.2023 - 09.2023
Product Demonstrator
Club Demonstration Services at Costco
01.2021 - 02.2022
Housekeeping Supervisor
Ellicott Development
08.2020 - 01.2021
Bachelor of Science - Cybersecurity
Cousera
Vocal Major
School Of The Arts
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