Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
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Mayur Hittin

Mayur Hittin

Saint Paul,MN

Summary

Experienced Portfolio/Program Leader with 20+ years’ experience with leading and managing PMO functions to ensure project alignment with business objectives. Utilizes strategic planning and governance to optimize project delivery and resource allocation. Knowledge of risk management and team collaboration to drive successful project outcomes.

Overview

21
21
years of professional experience
8
8
Certification

Work History

Vice President - Portfolio Manager/PMO

U.S. Bank
02.2019 - Current
  • Developed Vision, Roadmap and OKRs for Process Automation Portfolio aligning with organizational goals
  • Oversee cross functional initiatives with the goal of continuous process improvement across the Bank
  • Directed Annual Portfolio Strategic planning and quarterly Portfolio Plan and achievement sessions
  • Built and managed the demand Pipeline to determine the priority based on Portfolio and Bank strategy
  • Worked with the project managers on Process automation initiatives from ideation to implementation
  • Using Scaled Agile principles, determine the yearly plan based on priority of CapEx and BAU projects
  • Evaluate business flows for suitability, feasibility, ROI in accordance with the overall automation goals
  • Lead multiple program managers assigned to multiple initiatives across various business units
  • Successfully carried out 235 Process Automation initiatives with tangible savings of $25 Million
  • Proactively identify and address Risks and Issues that impact the Portfolio goals/deliveries
  • Design Portfolio metrics and Executive dashboards to determine the overall health of the Portfolio
  • Using Six Sigma and Kaizen principles for Continuous improvement and streamline business process flows
  • Establish and maintain PMO framework and policies to ensure compliance with US Bank processes
  • Manage overall Portfolio Budget, KPI, forecasting, P&L analysis, and yearly Portfolio CapEx planning
  • Drive Stakeholder and Portfolio core team meetings and establish other communication mechanisms
  • Coaching and mentoring Portfolio team and Business owners on Process improvement, industry standards, Value realization and governance
  • Improved project management processes by implementing best practices and industry-standard tools.
  • Implemented a continuous improvement culture within the PMO, fostering innovation and growth.
  • Devised strategic plans in coordination with executive leadership to drive business growth through effective project execution.
  • Ensured compliance with regulatory requirements for all managed projects within the PMO scope.
  • Promoted knowledge sharing among team members through regular workshops, trainings, and seminars on best practices in project management methodologies.
  • Managed the implementation of large-scale initiatives, driving efficiency and cost savings.
  • Developed and maintained PMO governance framework, ensuring alignment with organizational goals.
  • Spearheaded process standardization efforts across various departments, leading to increased operational efficiency.
  • Championed the use of data-driven decision-making within the PMO, fostering a culture of fact-based problem-solving among teams.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.

RTE/Agile Coach

Modis, Wipro, Nisum
04.2018 - 01.2019
  • Collaborate with the Product Leadership in determining Vision and Roadmap
  • Lead the Scaled Agile Transformation initiatives and set up Agile best practices
  • Coaching and guiding various Scrum and Kanban teams in achieving the overall goals
  • Conduct the Scrum of Scrums meeting across various teams within the program
  • Conducting Big Room planning, PI planning for the overall Program
  • Facilitated Release Planning, Sprint Planning, Backlog Grooming, and Retrospective meetings
  • Removed team impediments daily to allow the team to deliver the sprint goals and deliverables
  • Facilitate team and cross-team Retrospectives to build good working relationships among the agile teams
  • Empowered team members to self-organize, boosting morale and overall job satisfaction.
  • Advised top management on agile strategy development, improving organizational agility at all levels.
  • Mentored junior team members on Agile best practices, fostering collaboration and growth within the team.
  • Established a culture of continuous improvement through retrospective meetings and process refinement.
  • Spearheaded the transition from Waterfall to Agile methodology, reducing overhead costs associated with lengthy planning cycles.
  • Transformed project delivery by coaching teams on Scrum, Kanban, and Lean principles.
  • Led successful Agile transformations in multiple organizations, resulting in more efficient processes and higher-quality products.

Senior Program Manager/PMO

NTT Data
07.2014 - 04.2018
  • Accomplished the Managed services Portfolio with a TCV of $5 million/year with a team size of 40 resources with multiple concurrent projects and programs and project managers
  • Directed large scale enterprise-wide transformation initiatives like Mainframe Fortification, EDH, Master data management along with tactical Infrastructure and Business Operations initiatives (BAU)
  • Created SOW and proposals for bidding projects, pre-sales activities outside the Portfolio
  • Engaged and developed trusted relationships with SVPs and VPs from Business, Operations and Technology to understand their vision and derive the Strategy and Roadmap for the Portfolio
  • Aligned Portfolio strategy and maximized the Portfolio benefits through strategic visioning and planning
  • Drive execution accountability to produce measurable, optimized business outcomes
  • Lead multiple Program and Project managers across multiple geographies and multiple initiatives
  • Collaborated with Change champions on implementing change mgmt plans for enterprise-wide initiatives
  • Oversee initiatives from ideation to implementation and capture Benefits
  • Synthesize Portfolio information and create information radiators for senior executives
  • Champion Change Management, Issue and Risk Management for the Portfolio
  • Facilitate the Agile ceremonies like Big Room planning and PI planning to derive yearly and quarter plans
  • Hands-on involvement in SOX audits, requirement analysis, design, testing and implementation
  • Mentor and coach Project Managers and team members for successful execution, collaboration, accountability, and continuous learning
  • Mentored junior team members in PMO methodologies, contributing to their professional growth and development.
  • Developed comprehensive project plans, ensuring timely completion of milestones and deliverables.
  • Conducted regular status meetings to review progress, discuss challenges, and align on priorities.
  • Enhanced stakeholder satisfaction through effective communication and collaboration with cross-functional teams.
  • Earned recognition for exceptional performance as a PMO Program Manager through consistent delivery of outstanding results.
  • Championed best practices in project management across the organization through training sessions and workshops.
  • Optimized resource allocation by closely monitoring project progress and making necessary adjustments.
  • Negotiated contracts with vendors, securing high-quality services at competitive rates for the organization''s benefit.
  • Launched new initiatives by conducting thorough feasibility studies and presenting findings to executive leadership for approval.
  • Collaborated with key stakeholders to define program scope, objectives and deliverables that met business requirements.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Program Manager PMO

NTT Data
07.2013 - 06.2014
  • Successfully executed the program with a team size of 100 resources
  • Established PMO office for Enterprise eLicensing department within the NY State
  • Administered large scale enterprise-wide transformation eLicensing program that spanned across cross functional agencies like DOS, AGM, SLA, DTF & DEC
  • Establish partnerships with key business and technology leadership on implementing the overall Strategy
  • Promoted innovation and identified improvement opportunities to streamline PMO functions
  • Developed Program Management Governance artifacts and advocated on the compliance
  • Generated Metrics and Reporting for Governor’s office, Agency Commissioners and Senior Executives
  • Identify and engage with stakeholders within each agency and manage the stakeholder’s expectations
  • Initiate new processes, monitor adoption, and strive for continuous improvement and innovation
  • Champion Change Management, Issue and Risk Management for the Portfolio
  • Supervised the release implementation plan and drove the cutover activities to closure
  • Exercised Vendor relationship management, Service level agreements and contracts
  • Identified and enforced various process improvement initiatives that reduced dependencies and streamlined operations
  • Developed comprehensive project roadmaps by aligning stakeholder goals and market trends.
  • Ensured regulatory compliance by closely monitoring adherence to industry standards and guidelines throughout the program lifecycle.

Program Manager

NTT Data
11.2009 - 06.2013
  • Negotiated the managed services contract with the client
  • The TCV was $4.5 million per year with a team size of 47 resources
  • Steered large scale transformation program involving multiple applications, business teams and vendors
  • Engaged with senior leadership of Wells Fargo Shareowner business unit on the defining the overall strategy and worked on strategy execution
  • Identified and oversaw Program Risks, Issues, Change management and Benefit realization
  • Implemented the PPE project, which was a complex integration project providing near real time sales interacting with Trading desk
  • Directed various process improvement initiatives using LEAN and Six Sigma methodologies
  • Maintained same team members for the duration of 3 years by innovative planning and strategy
  • Consistently achieved 45% Gross Margin by increasing project revenues and cutting down costs
  • Increased revenue by proactively proposing and implementing Competitor analysis project for the client
  • The project was a success story that enabled clients to increase market share and be ahead of competitors
  • Coordinated team efforts for project milestones, driving engagement and accountability.
  • Developed mitigation strategies for project risks to ensure continuity and success.
  • Developed comprehensive project roadmaps by aligning stakeholder goals and market trends.

Product Release Manager

NTT Data
04.2004 - 10.2009
  • Established partnerships with Unisys leadership and overall vision and strategy of the AB suite product
  • Engaged with Product and Solution Management, Product Owners, and other stakeholders to help ensure strategy and execution alignment
  • Played the role of RTE, Facilitated Program Increment (PI) Planning event and drove Scrum of Scrum meetings with teams spread across various geographical locations (Australia, India, and China)
  • Coaching the teams on scrum ceremonies like Sprint Planning, Daily stand ups, Sprint Review/Demo and Retrospective meetings
  • Facilitate periodic synchronization meetings, including the ART sync at the Program Level
  • Supporting and educating the Product Manager and Product owners with respect to grooming and maintaining the program/product backlog
  • Advocated for Continuous Integration (CI)/ Continuous Delivery (CD)
  • Drove the Post Sprint retrospective meeting and ensure the findings are incorporated in the next sprint
  • Removed the impediments to meet the PI and sprint goals
  • Monitored the product progress and radiated the information to stakeholders
  • Successfully transformed teams from traditional, ad hoc methods to Agile frameworks
  • Successfully implemented 20 minor releases and 1 Global release for the AB suite product using Agile methodologies

Education

Bachelor of Engineering (B.E) - Electronics and Communication

V.T.U
01.2003

Skills

  • Portfolio Management
  • Program Management
  • Release Management
  • Estimation
  • Risk Management
  • Issue Management
  • Change Management
  • Strategy Formulation
  • Roadmap Development
  • Benefit Management
  • Business Process Optimization
  • Agile Transformation
  • Project Management
  • Cross Functional Team Management
  • Program Increment Planning
  • Retrospective
  • Six Sigma Black Belt
  • Kaizen
  • Metrics Reporting
  • Pipeline Management
  • Governance
  • SAFe Scaled Agile
  • Scrum and Kanban
  • Onsite Offshore Model
  • Delivery Management
  • Team leadership
  • Relationship building
  • Coaching and mentoring
  • Client relationship building
  • Process improvement
  • Contract negotiation
  • Performance monitoring
  • Forecasting
  • OKRs and kpis
  • Recruiting and hiring
  • Financial management
  • Portfolio optimization
  • Scheduling

Certification

  • Senior Business Strategy Professional Certification
  • Six Sigma Black Belt Certification
  • Portfolio Management Professional (PfMP) - Project Management Institute.
  • Program Management Professional (PgMP) - Project Management Institute.
  • Project Management Professional (PMP) - Project Management Institute.
  • ACP Agile Coach Certification
  • SAFe Scaled Agile Advanced Scrum Master
  • Certified ScrumMaster (CSM) - Scrum Alliance.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Vice President - Portfolio Manager/PMO

U.S. Bank
02.2019 - Current

RTE/Agile Coach

Modis, Wipro, Nisum
04.2018 - 01.2019

Senior Program Manager/PMO

NTT Data
07.2014 - 04.2018

Program Manager PMO

NTT Data
07.2013 - 06.2014

Program Manager

NTT Data
11.2009 - 06.2013

Product Release Manager

NTT Data
04.2004 - 10.2009

Bachelor of Engineering (B.E) - Electronics and Communication

V.T.U

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Mayur Hittin