Mayuri Shrotriya
Flower Mound,USA
Summary
Dynamic individual with hands-on experience in Area of expertise and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Industrial Sales & Customer Service Representative (MOXA and EATON)
Nextwarehouse (Neutron Inc)
CA, USA
01.2017 - 01.2018
- Work with distribution, end user specification and making joint calls and providing product specs Assists in problem resolution for assigned accounts.
- Identify, evaluate and develop sales leads for new products and expansion of existing product lines.
- Achievement of new business development and penetration of a targeted end user account.
- Strategic account management of key Industrial accounts and customers.
- Grow sales revenues of MOXA and EATON existing products
Commercial Customer Service Representative (HP, Intel)
Nextwarehouse (Neutron Inc)
CA, USA
01.2017 - 01.2018
- Perform essential functions which include aiding clients with service needs and making changes to existing accounts.
- Responsible for meeting service and sales delivery standards adopted by the company.
Federal Inspection Services Ambassador and Interpreter (Japanese & Spanish)
Gateway Frontline Services
Arizona, USA
01.2014 - 01.2016
- Conferred with customers and clients to provide information about APC (Automated passport Control) service.
- Delivered excellent customer service and demonstrated a high degree of professionalism.
- Analysed and resolved issues to ensure customer satisfaction with all aspects of services rendered.
Customer Service Representative
Gateway Frontline Services
Arizona, USA
01.2013 - 01.2014
- Selected to coach and mentor new customer service representatives and Japanese Hospitality Management students of Arizona State University.
- Received Customer Service appreciation certificate for outstanding track record of positive customer feedback.
- Dramatically enhanced customer-satisfaction ratings by expediting all claims and ensuring a high degree of accuracy in a fast-paced corporate working environment, requiring attention to detail, and strong communication skills.
Education
Aviation Law and Air Transport Management - undefined
NALSAR University
Hyderabad, India01.2011
Masters of Computer Management (MCM) - undefined
University of Nagpur
India01.2005
Bachelor of Science - undefined
University of Nagpur
India01.2002
Skills
- Strong: Python, NumPy, Pandas, Matplotlib, Seaborn, Scikit-learn, NLTK, TensorFlow, Keras, Power BI
- Experienced: Probabilities & Statistics, Deep Learning, ML, Predictive Modelling, Optimisation, Computer Vision, Database: SQL and macros, Data mining, Data Extraction, Data cleaning and formatting
Websites
Certification
- Oracle Developer Certified Associate (OCA)
- DBA Oracle Certified Associate (OCA)
- Tech I.S - Data Science Bootcamp
- Oracle Developer Certified Professional (OCP)
- DBA Oracle Certified Professional (OCP)
Languages
Spanish
Limited Working
Japanese
Elementary
Timeline
Industrial Sales & Customer Service Representative (MOXA and EATON)
Nextwarehouse (Neutron Inc)
01.2017 - 01.2018
Commercial Customer Service Representative (HP, Intel)
Nextwarehouse (Neutron Inc)
01.2017 - 01.2018
Federal Inspection Services Ambassador and Interpreter (Japanese & Spanish)
Gateway Frontline Services
01.2014 - 01.2016
Customer Service Representative
Gateway Frontline Services
01.2013 - 01.2014
Aviation Law and Air Transport Management - undefined
NALSAR University
Masters of Computer Management (MCM) - undefined
University of Nagpur
Bachelor of Science - undefined
University of Nagpur