Mayvelin Ramos

• Proposed innovative ideas and solutions that improved team performance and patient outcomes.
• Confirmed patient eligibility by verifying insurance coverage through direct communication with providers.
• Registered patients by collecting personal information and verifying documentation upon arrival.

Collected co-pays from patients at the time of service to ensure timely payment.

Collaborated with diverse coworkers to achieve goals and resolve issues related to products and services.

Completed day-to-day duties accurately and efficiently.

Epic

• Coordinated patient referrals to streamline healthcare access
• Scheduled surgical appointments to optimize clinic operations
• Checked in patients to ensure efficient flow and accurate recordkeeping
• Schedule surgeries
• Insurance verification
• Vaccine check
• Measured patient vitals in clinic setting
• Processed laboratory samples for testing

• Checked in patients at reception, ensuring proper documentation and verification
• Verified patient insurance information to ensure eligibility and reduce billing issues
• Maintained detailed patient charts to support quality care and communication

• Blood drawn
• Sterilized equipment
• Patient check out
• Program applicant
• Insurance verification
• Patient education
• Authorization referrals