MAYY KALBOUNEH, MSW
Hurst,TX
Summary
Master of Social Work graduate with experience conducting comprehensive assessments, coordinating services, advocating for vulnerable populations, and collaborating with multidisciplinary teams. Skilled in crisis intervention, interviewing clients from diverse backgrounds, documentation, resource coordination, and maintaining confidentiality. Passionate about protecting children and strengthening families through thorough assessment, safety planning, and evidence-based practice.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Care Transitions Manager Intern
Texas Health Resources
Clearfork
01.2026 - 05.2026
- Coordinated safe and timely discharge plans for orthopedic surgical patients, including home health, rehabilitation facilities, skilled nursing facilities, and community resources.
- Assisted in overcoming discharge barriers, such as caregiver limitations and transportation concerns, to facilitate timely patient transitions to home or rehabilitation.
- Conducted biopsychosocial assessments to identify and address patients' medical, social, emotional, and discharge planning needs, enhancing individualized care.
- Collaborated with physicians, nurses, physical therapists, occupational therapists, and case management teams to support continuity of care.
- Educated patients and families on post-discharge services, recovery expectations, and available support systems.
- Documented on Epic patient interactions, discharge plans, and care coordination activities according to hospital policies and standards.
Patient Access Specialist (PT & ER)
USMD
Arlington
12.2024 - 01.2026
- Registered patients in Meditech, verified insurance benefits, and collected demographic and financial information to ensure seamless patient onboarding.
- Assisted patients with scheduling and referrals, facilitating access to healthcare services and enhancing patient experience.
- Coordinated communication among patients, providers, and clinical teams to support efficient care delivery.
- Ensured accurate medical record documentation while maintaining HIPAA compliance.
Intensive Case Management Intern
International Rescue Committee
Dallas
05.2025 - 12.2025
- Developed individualized service plans to guide clients in achieving healthcare, housing, employment, and social support goals.
- Provided advocacy and crisis support while navigating resources for individuals facing complex social and health-related challenges.
- Conducted comprehensive intake and psychosocial assessments to identify needs and strengths of refugee and immigrant clients.
- Maintained accurate documentation and case notes within electronic case management systems while protecting client confidentiality.
Rehabilitation Aide
Athletico Physical Therapy
10.2022 - 12.2024
- Assisted patients with rehabilitation exercises under therapist supervision.
- Supported physical therapists in delivering therapeutic exercises and preparing patients for rehabilitation activities in an outpatient setting.
Education
Master of Social Work -
The University of Texas at Arlington
05-2026
Bachelor of Science - Exercise Science
The University of Texas at Arlington
12-2023
Skills
- Care coordination
- Biopsychosocial Assessment
- Interdisciplinary Team Collaboration
- Safety Planning
- Crisis intervention
- Cultural Competency
- Client documentation
Certification
- LMSW Candidate | Exam scheduled for November 2026
- BLS and CPR | Valid through January 2028
Selected Volunteer Work
- Student Online Assistance for Refugees, Director of Translation
- Mariam Foundation, Cancer Combat Ambassador
Certification
Certificate of Distinction in Interprofessional Education | The University of Texas at Arlington 2025 - 2026
Timeline
Care Transitions Manager Intern
Texas Health Resources
01.2026 - 05.2026
Intensive Case Management Intern
International Rescue Committee
05.2025 - 12.2025
Patient Access Specialist (PT & ER)
USMD
12.2024 - 01.2026
Rehabilitation Aide
Athletico Physical Therapy
10.2022 - 12.2024
Master of Social Work -
The University of Texas at Arlington
Bachelor of Science - Exercise Science
The University of Texas at Arlington