MAYYA MELNYK
Valley Village,USA
Summary
Responsible, communicative, punctual, purposeful, energetic. Organized Office Manager with noted experience in administrative management.
Overview
22
22
years of professional experience
1
1
Certification
Work History
TSE
New Economics for Women
04.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Chief State Inspector
Main Department of the State Tax Service
11.2019 - 01.2024
- Served as a trusted resource for colleagues seeking guidance on complex inspection-related matters or challenging situations encountered in the field.
- work with documentation
- Ensuring the provision of affordable and high-quality administrative services;
- Maintained up-to-date knowledge of relevant regulations, laws, policies, and best practices within the state inspector role.
Deputy Head of Department No.11 of Poltava
PJSC KIB Globus - Ukraine
04.2011 - 04.2017
- Enhanced staff performance by implementing comprehensive professional development programs
- Streamlined internal processes for increased efficiency and improved communication among departments
- Established key partnerships with community organizations, fostering positive relationships and enriching student experiences
Customer Service Specialist Manager
PJSC "Alfa-Bank" - Ukraine
10.2007 - 03.2009
- Enhanced customer satisfaction by promptly addressing inquiries and resolving concerns
- Streamlined service processes for improved efficiency and response times
- Managed a team of customer service representatives to ensure consistent quality support
- Increased customer retention with proactive communication and follow-up strategies
Operations Specialist
JSCIB "UkrSibbank" - Ukraine
07.2003 - 08.2007
- Reduced costs for the department by identifying areas of improvement and proposing cost-effective solutions
- Enhanced team productivity with effective communication strategies and regular performance reviews
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner
- Developed and maintained strong relationships with vendors, ensuring quality service at competitive prices
- Collaborated across departments to identify opportunities for process improvements and increased efficiency
- Managed inventory control, ensuring optimal levels of stock while minimizing waste and costs
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects
Education
No Degree - Language Arts Education
Los Angeles Valley College
Van Nuys, CA03.2023
Bachelor of Science - Trade And Industrial Teacher Education
Poltava University of Economics And Trade
Poltava, Poltava Region05.2004
Specialist - Accounting
Poltava Cooperative Technical School
05.2000
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
CONTACT
- Address: Valley Village, CA91607
- Phone:7474769918
- Email: Mayyamelnyk@hotmail.com
Certification
- Certificate of Completion-GOLD, Blueprint II for workplace success, March 14,2024;
- Certificate for dedicated service to the Children of Colfax Charter, Colfax Charter Elementary School, May 29,2024.
Languages
Ukrainian
Native or Bilingual
Russian
Full Professional
English
Limited Working
Timeline
TSE
New Economics for Women
04.2024 - Current
Chief State Inspector
Main Department of the State Tax Service
11.2019 - 01.2024
Deputy Head of Department No.11 of Poltava
PJSC KIB Globus - Ukraine
04.2011 - 04.2017
Customer Service Specialist Manager
PJSC "Alfa-Bank" - Ukraine
10.2007 - 03.2009
Operations Specialist
JSCIB "UkrSibbank" - Ukraine
07.2003 - 08.2007
Bachelor of Science - Trade And Industrial Teacher Education
Poltava University of Economics And Trade
Specialist - Accounting
Poltava Cooperative Technical School
No Degree - Language Arts Education
Los Angeles Valley College
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