Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mayyada Kanj

Rochester Hills,MI

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Customer-focused professional with successful [Number]-year career in [Industry] sector. Dynamic successful applying [Skill] and [Skill] in busy business environment.

Overview

25
25
years of professional experience

Work History

Manager

Safiedine Oil
01.2023 - 10.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Onboarded new employees with training and new hire documentation.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Loan Reviewer

Flagstar Bank
01.1999 - 04.2002
  • Developed and maintained relationships with customers, lenders and other third parties.
  • Evaluated loan requests and documents to verify accuracy and completeness.
  • Processed loan applications and monitored progress from start to finish.
  • Assisted customers with completing loan applications and other paperwork.
  • Negotiated loan terms and conditions with customers to secure best deal.
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.

Education

High School Diploma -

Lamphere High School
Madison Heights, MI
06.1994

Skills

  • P&L Responsibility
  • Event Coordination
  • Tradeshow Management
  • Training Programs
  • Team Oversight
  • Team Leadership
  • Maximizing Coverage
  • Client Contact
  • Sales and Marketing
  • File and Data Retrieval Systems
  • Customer Service
  • Maintaining Clean Work Areas
  • Project Support
  • Customer Relationship Management
  • Business Administration
  • Providing Feedback
  • Email Blasts
  • Schedule Management
  • Verbal and Written Communication

Languages

Arabic
Native or Bilingual

Timeline

Manager

Safiedine Oil
01.2023 - 10.2023

Loan Reviewer

Flagstar Bank
01.1999 - 04.2002

High School Diploma -

Lamphere High School
Mayyada Kanj