- Embracing outdoor adventures such as Walking and Jogging
- Watching Movies and TV Shows
- Enjoy participating in working out for overall physical and mental well-being
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- I have a passion for photography and editing photos
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Music
Mazare Lee
Somerset
Summary
Experienced with customer service, ensuring positive interactions and satisfaction. Utilizes safety protocols and effective communication to create secure and welcoming environment. Strong understanding of cash handling and inventory management, contributing to smooth store operations.
Professional retail expert prepared for delivering exceptional customer service and driving sales. Proven experience in inventory management, customer engagement, and merchandising. Strong focus on team collaboration and adapting to changing needs. Reliable, results-driven, with excellent communication and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Mens and Kids Associate
Marshalls & HomeGoods
08.2024 - 02.2025
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Increased customer satisfaction with thorough product demonstrations and personalized advice.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Increased sales revenue through effective product recommendations tailored to individual customers.
Gas Attendant
BP
09.2022 - 02.2025
- Maintained clean and orderly work station.
- Pumped gas for guests and took payments.
- Facilitated sales of services and goods.
- Provided support to other service station staff as needed, fostering a cohesive work environment.
- Assisted in inventory management, conducting regular checks to ensure adequate stock levels of gasoline products.
- Contributed to sales growth by upselling additional products and services during fueling interactions.
- Addressed customer inquiries with professionalism and knowledge of company policies and procedures.
- Increased customer loyalty through exceptional service that met or exceeded expectations consistently.
- Maximized efficiency during busy periods by multitasking, simultaneously managing fueling services and in-store assistance as needed.
- Streamlined payment process by efficiently processing cash and credit transactions.
- Ensured safety of patrons by following established procedures for handling flammable materials.
- Maintained a clean and organized work environment, promoting a positive atmosphere for customers.
- Collaborated with team members to maintain efficient workflow during peak hours, minimizing wait times for customers.
- Supported store operations by assisting with stocking shelves and keeping merchandise displays organized and visually appealing.
- Promoted safe driving habits by ensuring proper tire pressure levels for each vehicle serviced.
- Assisted with station opening and closing procedures, ensuring all necessary tasks were completed for smooth operation at the start and end of each day.
- Developed rapport with regular customers through friendly interactions during repeat visits, contributing to a welcoming atmosphere at the station.
- Enhanced customer satisfaction by providing prompt and accurate fueling services.
- Cleaned up gas and other spills in accordance with spill procedures.
- Built trustful relationships with customers to encourage return visits.
Education
High School Diploma -
Franklin High School
500 Elizabeth Ave, Somerset, NJ 0887306-2024
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
- Customer interaction
- Workplace safety
- Cash handling
- Decision-making
- Customer engagement
- Complex Problem-solving
- Relationship building
- Courteous and professional
- Flexible schedule
- Oral communication
- Work Planning and Prioritization
- Client engagement
- Product knowledge
- Issue resolution
- Customer service orientation
- Order fulfillment
- Inventory management
- Cross-functional teamwork
- Performance improvement
- Management support
- Product merchandising
- Sales techniques
Interests
Timeline
Mens and Kids Associate
Marshalls & HomeGoods
08.2024 - 02.2025
Gas Attendant
BP
09.2022 - 02.2025
High School Diploma -
Franklin High School
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