Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Mazghan Saifi

San Diego,CA

Summary

Dynamic Office Manager with a proven track record at 711 Inc, showcasing exceptional organizational skills and a commitment to enhancing customer relationships. Expert in MS Office and adept at fostering a collaborative team environment. Significantly improved documentation efficiency and customer satisfaction through innovative management and effective communication strategies. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Customer-focused professional with successful [Number]-year career in [Industry] sector. Dynamic successful applying [Skill] and [Skill] in busy business environment. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing, and market positioning. Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Office Manager

711 Inc
01.2023 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Maintained inventory of office supplies and placed orders.
  • Enhanced office environment, organizing spaces for better workflow and employee comfort.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Office Adminstrative Assistant

Dr. Desanto's Family Practice
01.2008 - 01.2008
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Enhanced communication within office, establishing weekly newsletter summarizing key updates and achievements.
  • Developed filing system for historical documents, preserving important company records and improving access to information.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Office Administrator Assistant

Thornhill Medical Clinic
06.2007 - 07.2007
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Learned and adapted quickly to new technology and software applications.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Passionate about learning and committed to continual improvement.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Contributed to project success, coordinating logistics and resources for multiple concurrent projects.
  • Strengthened supplier relationships by negotiating favorable terms and managing contracts efficiently.
  • Ensured smooth day-to-day operations by managing email correspondence and promptly addressing inquiries.
  • Fostered positive client relationships by regularly updating them on project progress and addressing concerns promptly.
  • Improved organizational culture by planning and executing engaging team-building events.
  • Increased customer satisfaction by providing exceptional administrative support and resolving issues efficiently.
  • Optimized expense tracking, significantly reducing overhead costs by meticulously reviewing and reconciling monthly expenses.
  • Supported senior management to make informed decisions, conducting thorough market research.
  • Enhanced team collaboration, implementing centralized digital platform for document sharing and communication.
  • Served as corporate liaison for finance, IT, and marketing departments.
  • Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
  • Managed data and correspondence to secure information across complex landscapes of organizational departments.
  • Proofread and edited documents for accuracy and grammar.
  • Increased customer service success rates by quickly resolving issues.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
  • Assisted manager in all aspects of business operations.

Office Administrative Assistant

Gastroenterology
01.2004 - 01.2004
  • Responded to inquiries from callers seeking information.
  • Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
  • Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
  • Improved patient satisfaction by efficiently managing appointment scheduling and handling phone inquiries.
  • Provided exceptional customer service, addressing patient concerns promptly and professionally.
  • Coordinated referral processes for specialist consultations or diagnostic tests requested by physicians.
  • Enabled effective communication between healthcare providers through accurate transcription of physician notes into electronic health record systems.
  • Contributed to positive patient experiences by consistently providing friendly interactions and helpful assistance during their visits.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Received, recorded and filed medical payments by check, cash, and credit card.
  • Prepared patient charts by gathering and organizing medical records ahead of appointments.
  • Obtained pre-authorization from insurance companies ahead of medical services.
  • Provided prompt, polite and professional in-person and telephone customer service.
  • Updated patient information and insurance details for accurate electronic medical records.
  • Registered patients and completed associated paperwork for accurate records.
  • Reconciled daily payments received and prepared deposits for smooth office finances.
  • Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.
  • Registered and verified patient records before triage with most up-to-date information.
  • Conducted patient intake interviews, recording and documenting relevant information.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Processed medical insurance claims and payments.
  • Assisted with medical coding and billing tasks.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Managed office bookkeeping with insurance billing and patient payments.
  • Prepared and processed patient referrals and transfer requests.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Received and routed laboratory results to correct clinical staff members.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Enhanced office organization by maintaining meticulous medical records and ensuring timely filing of documents.
  • Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
  • Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.

Education

Associate of Applied Science - Office Administration Assistant

Seneca College
Toronto, Canada
06-2002

Skills

  • Customer Service
  • Office Management
  • Organizational Skills
  • Office Administration
  • Excellent multi-tasking ability
  • Data Entry
  • Customer Relations
  • Clear oral/written communication
  • Billing
  • Scheduling and calendar management
  • Administrative Support
  • Document Management
  • Clerical Support
  • Mail handling
  • Scheduling
  • Inventory Control
  • Human Resources
  • Computer Skills
  • Scheduling and Coordinating
  • MS Office
  • Decision-Making
  • Customer Relationship Management
  • Good Judgment
  • Documentation And Reporting

Accomplishments

  • Recognized by management for [Reason for recognition] that [Outcome statement].
  • Planned and coordinated [name or description] project.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved [Issue] which led to [Results].

Certification

  • Certified Medical Assistant (CMA)

Languages

English
Full Professional
Hindi
Persian
Urdu

Timeline

Office Manager

711 Inc
01.2023 - Current

Office Adminstrative Assistant

Dr. Desanto's Family Practice
01.2008 - 01.2008

Office Administrator Assistant

Thornhill Medical Clinic
06.2007 - 07.2007

Office Administrative Assistant

Gastroenterology
01.2004 - 01.2004

Associate of Applied Science - Office Administration Assistant

Seneca College

Similar Profiles

CREATE PROFILE
Mazghan Saifi