Mazhar Iqbal
Fremont,CA
Summary
Results-driven operations leader with a proven record in enhancing service delivery and customer engagement. Expertise in team collaboration, product development, and client relations aimed at driving business growth.
Overview
4
4
Languages
16
16
years of professional experience
Work History
Founder & Owner — Quick & Fast INC
Quick & Fast INC
Fremont, CA
07.2019 - 07.2021
- Oversaw all aspects of operations, including product development, marketing, sales, customer service, and finance.
- Managed daily operations, enhancing service delivery efficiency.
- Oversaw day-to-day activities across multiple departments, ensuring alignment with company goals.
- Collaborated with team members to streamline workflow processes, improving overall team coordination.
- Developed innovative service offerings to enhance customer engagement.
- Trained staff on customer service best practices and company policies.
Delivery Driver
Amazon
Newark, CA
06.2016 - 06.2019
- Delivered packages efficiently to residential and commercial locations.
- Coordinated with dispatch for timely route adjustments and updates.
- Employed handheld devices to accurately track deliveries and obtain customer signatures.
- Adhered to safety protocols to ensure secure delivery operations.
Taxi Driver
Yellow Checker Cab Company
San Jose, California
03.2009 - 05.2016
- Navigated city streets efficiently to transport passengers safely and promptly.
- Delivered exceptional customer service to foster positive passenger experiences throughout rides.
- Coordinated with dispatch to streamline pickups and drop-offs for timely service.
- Assisted passengers with luggage and special needs to enhance comfort and convenience.
- Ensured vehicle cleanliness and functionality to deliver safe and reliable transport during shifts.
Store Manager
Medina Halal Foods
Fremont, CA
01.2006 - 01.2009
- Trained and developed team members in customer service and product knowledge to enhance customer experience.
- Managed daily store operations and staff schedules to ensure smooth workflow.
- Oversaw inventory management, including ordering and restocking products efficiently.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Conducted performance evaluations to provide feedback and identify areas for service improvement.
- Maintained compliance with health and safety regulations in food handling procedures.
- Collaborated with suppliers to negotiate pricing and ensure product quality standards were met.
Education
Bachelor of Arts - Arts
University Of The Punjab
Lahore04-2003
Skills
- Operations management
- Product development
- Marketing strategy
- Sales management
- Inventory management
- Client relations
- Team collaboration
Languages
English
Professional
Urdu
Native/ Bilingual
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
Timeline
Founder & Owner — Quick & Fast INC
Quick & Fast INC
07.2019 - 07.2021
Delivery Driver
Amazon
06.2016 - 06.2019
Taxi Driver
Yellow Checker Cab Company
03.2009 - 05.2016
Store Manager
Medina Halal Foods
01.2006 - 01.2009
Bachelor of Arts - Arts
University Of The Punjab