Maziah Grubaugh
Mt Gilead
Summary
Dynamic digital personal shopper skilled in effective communication and customer engagement. Known for enhancing customer satisfaction through prompt responses and training team members on best practices.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Digital Personal Shopper
Walmart
Mansfield
05.2025 - Current
- Engaged customers in conversation to effectively identify needs and answer questions.
- Responded promptly to customer inquiries about products and services, enhancing overall customer satisfaction.
- Ensured accurate product availability and delivery options through effective team collaboration.
- Trained employees on best practices and protocols, minimizing process setbacks.
Student Counsel Member
Pioneer Career And Technology Center
Shelby
08.2025 - 05.2026
- Planned school events with faculty input of school activities, including dances and spirit weeks, to boost overall student engagement.
- Facilitated group discussions to enhance student enjoyment and foster collaboration within school community.
- Fostered a welcoming environment that encouraged inclusive entertainment for all students.
Volunteer
Northmor High School
Galion
04.2025 - 04.2026
- Collaborated with volunteers to enhance workplace positivity..
- Participated in setup and breakdown of public events, ensuring cleanliness of bleachers and fields.
- Contributed time and effort to achieve organization's objectives through teamwork.
Education
High School Diploma -
Northmor High School
Galion, OH05-2026
High School Diploma - Homeland Security
Pioneer Career & Technology Center
Shelby, OH05-2026
Skills
- Product merchandising
- Inventory management
- Customer service
- Team collaboration
- Effective communication
- Problem solving
- Time management
- Effective communication
- Conflict resolution
Certification
- Homeland Security & Terrorism Certificate of Achievement- Pioneer Criminal Justice Program, Issued 2026
- Impact Weapons-Pioneer Criminal Justice Program, Issued 2026
- Oleoresin Capsicum-Pioneer Criminal Justice Program, Issued 2026
- X2 Taser-Axon, Issued 2026
- IS-100.c, 200.c, 700.b, 800.b- FEMA, Issued 2025
- Basic Life Support- American Heart Association, Issued 2025
- Heartsaver First Aid- American Heart Association, Issued 2025
Timeline
Student Counsel Member
Pioneer Career And Technology Center
08.2025 - 05.2026
Digital Personal Shopper
Walmart
05.2025 - Current
Volunteer
Northmor High School
04.2025 - 04.2026
High School Diploma -
Northmor High School
High School Diploma - Homeland Security
Pioneer Career & Technology Center