Mazikeen Quinn
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level receptionist position. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
Work History
CEO/Director
Believe.US INC
02.2022 - Current
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
CEO
BLISS Artistries
03.2014 - Current
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Established new revenue streams by identifying market opportunities and launching innovative products or services.
- Delivered consistent revenue growth by identifying new markets and devising targeted expansion strategies.
- Streamlined business processes, resulting in increased operational efficiency across all departments.
- Oversaw divisional marketing, advertising and new product development.
- Monitored key business risks and established risk management procedures.
- Founded performance- and merit-based evaluation system to assess staff performance.
Podcast Host
MetRadio
08.2019 - 01.2023
- Developed and maintained strong relationships with guests for compelling interviews and conversations.
- Received positive feedback from both guests and listeners alike.
- Managed social media accounts to promote new episodes and engage with the podcast community effectively.
- Crafted engaging show notes to accompany each episode release, providing additional context and resources for listeners.
- Improved audience retention by consistently delivering informative, entertaining, and thought-provoking content.
- Edited episodes using professional audio software to maintain optimal sound quality throughout each recording.
- Maintained organized records of episode scripts, interview contacts, and guest releases for seamless production management.
- Collaborated with other podcast hosts for cross-promotional opportunities, expanding reach to new audiences.
- Curated diverse perspectives through guest selection fostering inclusive discussions.
- Enhanced listener engagement by incorporating creative storytelling and audio techniques into podcast episodes.
- Increased podcast listenership by establishing a consistent, high-quality production schedule.
- Created partnerships with relevant organizations exploring mutually beneficial marketing tactics.
- Optimized workflow processes streamlining pre-production planning.
- Hosted music, news and entertainment segments for well-rounded radio shows.
- Developed an authentic voice as a host that resonated with listeners while balancing professionalism and relatability.
- Produced creative radio segments focused on music, current events and lifestyle topics.
- Engaged listeners through social media platforms to increase station visibility.
- Announced ads, song switches, and breaking news segments for radio broadcasts.
- Researched and analyzed newsworthy events, trends and issues.
- Edited, proofread and fact-checked content for accuracy.
- Utilized SEO principles to optimize content for search engine rankings.
Crew Member
Five Guys
05.2018 - 08.2018
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Receptionist
Lincoln College Business Office
08.2014 - 05.2017
- Resolved customer problems and complaints
- Corresponded with clients through email, telephone, or postal mail
- Answered phone promptly and directed incoming calls to correct offices
- Maintained confidentiality of information regarding clients and company
- Responded to inquiries from callers seeking information
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers
- Collected and distributed messages to team members and managers to support open communication and high customer service
- Handled assignments independently with good judgement and critical thinking skills
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices
- Answered central telephone system and directed calls accordingly.
Volunteer
South Suburban Hospital
08.2009 - 08.2014
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
- Provided exceptional support for event management tasks, resulting in smoothly executed functions that exceeded expectations.
- Improved organizational efficiency by streamlining volunteer onboarding processes.
- Managed administrative tasks such as scheduling, record-keeping, and budgeting for program success.
- Developed construction skills by participating in several home builds.
- Tracked service activities and outcomes against outlined plans and goals.
- Kept case files updated, accurate and aligned with requirements.
- Supported clients through development of new life skills, obtaining resources and transitioning back to society.
Education
Bachelor of Arts - English
Metropolitan State University of Denver
Denver, CO 08.2019 - Current
Skills
- Business Administrate
- Verbal and Written Communication
- Meeting Preparation
- Telephone Skills
- Organization Skills
- Microsoft Office
- Reminder Calls
- Answer Telephone Calls
- Call Answering and Routing
- Patient Reception
- Documentation
Work Preference
Work Type
Part TimeLocation Preference
RemoteImportant To Me
4-day work weekCompany CultureWork-life balanceFlexible work hoursWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
CEO/Director
Believe.US INC
02.2022 - Current
Podcast Host
MetRadio
08.2019 - 01.2023
Bachelor of Arts - English
Metropolitan State University of Denver
08.2019 - Current
Crew Member
Five Guys
05.2018 - 08.2018
Receptionist
Lincoln College Business Office
08.2014 - 05.2017
CEO
BLISS Artistries
03.2014 - Current
Volunteer
South Suburban Hospital
08.2009 - 08.2014