Hi, I’m
Mazza Abdo Awadalla
Seattle,WA
Summary
Hardworking and passionate job seeker with strong organizational skills, to seek and maintain full-time position, eager to secure entry-level position. Ready to help team achieve company goals, Ability to adapt quickly with the working environment, Flexible & Responsible, multiple skills, looking for an opportunity for professional growth that can build something better for myself, family & my future.
Overview
4
years of professional experience
Work History
Herbalife Nutrition
Independent Distributor & Supervisor
09.2022 - Current
Job overview
- Created pricing schedules and determined discount rates.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Displayed products properly at customer sites and according to company specifications and policies.
- Stayed in open communication with existing customers to offer immediate access to new products.
- Documented sales by recording order information in Software.
- Generated leads and cold called customers each week to set up appointments and bring in new business.
- Handled customer concerns and issues effectively by Action.
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
- Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
- Immediately addressed problems with customers to promote speedy resolution.
- Explained Product or Service options by giving details about pricing and choices with customers.
Hospitality Home Care
Caregiver Nursing Assistant
03.2022 - Current
Job overview
- Performing personal care needs after given a patient's assignment and attending to his/her requests promptly.
- If unable to perform a certain task, report to the Case Manager immediately.
- Providing patient and family with positive communication techniques, within realm of ethical and respectful care, including confidentiality.
- Meeting safety needs of patient and using equipment safely and properly (foot stools, side rails, O2 etc.)
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Giving personal care including baths, back rubs, oral hygiene, shampoos and changing bed linen as often as assigned.
- Assisting in dressing and undressing patients as assigned.
- Assisting in feeding the patient as assigned.
- Providing proper care and observation of patient's skin to prevent breakdown of tissue over bony prominence.
- Reporting any complaint of pain or other symptoms or changes in the patient's condition to the RN Case Manager.
- Also aware of the caregiver or other individuals living with the patient and interpersonal issues.
- Assisting in ambulation and exercise as instructed by the hospice nurse or therapist.
- Assistance with self-administered medications as allowed by state regulations, such as “reminders.”
- Offering and assisting with bedpans and urinals.
- Providing assistance as assigned with light laundry needs, emptying waste baskets and other light homemaker tasks.
- Performing range of motion and other simple procedures as ordered with appropriate completed/demonstrated skills competency.
- Providing respite for patient's/family/caregiver when on-site, as appropriate.
- Keeping patient's living area clean and orderly, as assigned.
- Adhering to the organization's documentation and care procedures and standards of personal and professional conduct.
- Participates in quality assessment performance improvement teams and activities.
- Respectful of patient and family/caregiver environment and patient's personal needs.
- As a mandatory reporter, reports failure to comply with the requirements of chapters 246- 335 WAC and 70.127 RCW to the Washington Dept. Of Health as required within 14 calendar days, using Dept Of Health forms.
- Reports suspected abandonment, abuse, financial exploitation, or neglect of a person in violation of RCW 74.34.020 or 26.44.030 to the department of social and health services and the proper law enforcement agency.
- Reports must be submitted immediately when the reporting person has reasonable cause to believe that abandonment, abuse, financial exploitation, or neglect of a vulnerable adult has occurred.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Other duties as assigned
Speedy Gonzalez LLC
Amazon Delivery Station Driver
11.2021 - 12.2022
Job overview
- Receive and prepare inventory for delivery
- Use technology like smartphones and handheld devices to sort, scan, and prepare orders
- View prompts on screens and follow direction for some tasks
- Build, wrap, sort, and transport pallets and packages
- Receive truck deliveries.
- Lift up to 49 pounds.
- Stand, walk, push, pull, squat, bend, and reach during shifts
- Use carts, dollies, hand trucks, and other gear to move items around.
- Go up and down stairs (where applicable)
- Work at a height of up to 40 feet on a mezzanine (where applicable)
- Safely always drive and operate delivery vehicle.
- Navigate a variety of routes throughout delivery area.
- Ability to comfortably driving and working in varying weather conditions.
- Load and unload packages to be delivered.
- Strive to deliver packages and smiles to our customers.
- Able to get in and out of van and walk up and down stairs through your shift.
- Worked safely around moving machinery.
- Drove vehicles to deliver products and picked-up rejected or defective materials for return.
Swedish Hospital First Hill
Entry Point Screening (EPS)
04.2021 - 10.2021
Job overview
- Screen all incoming individuals to ensure the patient and staff environment is free of potential exposure to respiratory illnesses and infectious diseases.
- Responsible for monitoring all individuals entering the facility and remain physically present at your assigned entry point.
- Screen all entrants according to established guidelines, utilizing approved screening methods, including verbal screening and temperature assessment.
- Promptly report any concerns with screening or entrant condition to the designated leaders of your facility.
- Provide directional guidance and assistance to all patients, visitors, and employees, as needed, in addition to monitoring all assigned areas.
- Demonstrate knowledge and respect for all patients and their right to privacy and protect patient confidentiality.
- Clearly and accurately document screening results as stated by the Centers for Disease Control and Prevention (CDC) and facility protocols.
- Comply with all protocols for hand washing hygiene, aseptic and sterile techniques.
ERMC Aviation services
Dispatcher
04.2021 - 10.2021
Job overview
- Ensures all employees have their correct information for their daily assignment
- Prepare flight paperwork for crew including flight plans, weather reports, passenger lists and airline
- Communicates aircraft fuel and load data between the flight crew and fueling agents
- Prioritizes tasks and manages the turnaround of an aircraft from arrival to departure
- Respond to any emergencies and non-emergencies to efficiently come to a solution
- Ensure timely and efficient movement of resources according to daily time schedules and logistics
- Record and maintain logs and reports of dispatch information
- Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
- Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Evaluated and adjusted over 10 routes based on daily needs, available workers, traffic hazards and weather conditions.
- Ordered supplies and allocated resources to personnel based on need.
ERMC Aviation services
Cabin agent
11.2019 - 10.2021
Job overview
- Clean and sanitize of aircraft interiors; duties include the following; cleaning of lavatory sinks, countertops, mirrors, toilets and surrounding areas; table changes, walls, ceilings, doors, floors, aircraft seats and tray tables, first-class center console, beverage trays, seat pockets and armrests; drains, spigots, exterior cabinet surfaces and galley trash cans and/or trash compartments, overhead bins, windows, air vents, passenger service units, walls, kick plates, and closets
- Clean aircraft flight deck windows, glare shields, flight display monitors, flight deck inside surfaces (mirror, oxygen gear, and nose gear sites), sliding table/cup holders and floors, forward control panel, console panel, control pedestal and forward/aft fuse panels dusted and vacuumed, removal and disposal of trash from flight deck
- Ensure correct aircraft seat covers are in place and attached properly; seat belts must be uniformly crossed
- Ensure correct safety evacuation card and seat pocket contents are in place and in good condition
- Ensure pillows and blankets are cleaned, properly folded, and returned to specified stowage locations
- Responsible for cleaning biohazards in accordance with training requirements
- Vacuum floors including under the seats and seat cushions
- Removal and disposal of trash from galley trash cans, trash compartments, and cabin trash compartments
- Ensure aircraft has been through its security search
- Frequent exposure to constant noise and inside a confined space
- Helps prepare the cabin for Customer boarding and departure
- Loaded inventory of supplies onto cabin service truck and unloaded unused supplies after flight arrival.
- Inspected aircraft post-flight to identify lost items such as sunglasses, purses or cell phones and returned items to passengers or crew.
Education
Highline College, DesMoines, WA
Certificate Of Nursing Assistance (CNA)
06.2021
University Overview
- Relevant Coursework:
- Certificate of HEY (Healthcare Exploration for youth) completion
- Certificate of HIV/AIDS Education training completion
- Certificate of Blood borne and Airborne Pathogens completion
Comboni College of Science And Technology (CCST), Sudan, Khartoum
Bachelor’s degree from Art in English Language & Literature
11.2017
University Overview
- 3.82 GPA
- Very Good
Almashreg Academic high school for girls, Sudan, Khartoum
GED Certification
03.2013
Skills
- Communication skills and awareness of customer service
- Strong work ethic
- Ability to work in a team-oriented environment
- Computer systems knowledge
- Using a computer in a production environment
- Reading from a computer screen, printed drawings, or documents
- Ability to adapt quickly with the working environment
- Dependable & Responsible
- Well organized & time management skills
- Monitoring
- Attention to details
- Frequent exposure to constant noise and inside a confined space
- Use a computer such as MICROSOFT office and outlook with knowledge Microsoft windows 10 operate
- Use basics hand tools, such as screwdrivers, power screwdrivers, wire cutters, cable tools and various other
- Working around hazard area with perform safety guidelines
- Ability to be alerted to moving vehicles or aircraft and by using radio equipment
Languages
English
Full Professional
Arabic
Native or Bilingual
Timeline
Independent Distributor & Supervisor
Herbalife Nutrition
09.2022 - Current
Caregiver Nursing Assistant
Hospitality Home Care
03.2022 - Current
Amazon Delivery Station Driver
Speedy Gonzalez LLC
11.2021 - 12.2022
Entry Point Screening (EPS)
Swedish Hospital First Hill
04.2021 - 10.2021
Dispatcher
ERMC Aviation services
04.2021 - 10.2021
Cabin agent
ERMC Aviation services
11.2019 - 10.2021
Highline College
Certificate Of Nursing Assistance (CNA)
Comboni College of Science And Technology (CCST)
Bachelor’s degree from Art in English Language & Literature
Almashreg Academic high school for girls
GED Certification
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