Experienced strategic business leader adept at boosting revenue, streamlining processes, and fostering top performing teams. Skilled in cultivating partnerships, building lasting customer connections, and executing successful operations. A dedicated and confident professional committed to excellence
Overview
25
25
years of professional experience
8
8
years of post-secondary education
Work History
CEO
LRex
UNION, NJ
10.2021 - Current
Established and maintained strong relationships with customers, vendors, and strategic partners.
Identified new revenue streams increasing pharmaceutical delivery sales by 300% directed market expansions beyond NJ to NY, PA, CT, and MA to propel business forward and meet changing customer needs.
Developed key operational initiatives to drive and maintain substantial business growth from 5 million in annual sales to 8 million in annual sales.
Skilled at maintaining independent contractor networks. Oversite of 50 daily routes.
Cultivated forward-thinking, inclusive and performance-driven company culture to lead innovations.
Maintained P&L and shouldered corporate fiscal responsibility.
Monitored key business risks and established risk management procedures reducing insurance costs by 50%
Managed financial, operational and human resources to optimize business performance.
President Of Operations
New Jersey Lawyers Service
Union, NJ
01.2020 - 10.2021
Acquired space for expansion and handled overall project management.
Identified issues with production, process, and workforce then implemented successful solutions that improved on time performance from 85% to 98%
Cultivated long-term relationships through focused effort on customer's unique needs and finding best solutions.
Developed in-depth knowledge of each client's business through research and regular meetings.
Increased workflow by analyzing data and maximizing opportunities for improved productivity across several areas. Decreasing route errors by 25%.
Mitigated regulatory risks by overseeing adherence to insurance and safety regulations.
Employed optimal safety practices to reduce worksite complaints and hazards.
VP, Operational Excellence
Point2Point Global
Wilmington , MA
01.2018 - 12.2019
Collaborated with business development team to support customer acquisition efforts.
Customized onboarding processes and help desk procedures to align with specific client requirements.
Directed launch and provided strategic guidance for new affiliate program targeting executive-level accounts.
Introduced 'white glove' service levels, including custom kitting.
Led comprehensive overhaul of commercial pricing, refocusing team on delivering solutions rather than just last-mile shipping. Increasing profit margins by 5%.
Developed and maintained revenue-driven IT roadmap in collaboration with team to support key customer and supplier accounts
Financial Reporting Manager
UPS
Edison, NJ
10.2014 - 10.2017
Prepared and distributed internal reports and financial statements and coordinated company's audits prior to deadline dates.
Created and implemented effective accounting systems, best practices and policies for acquired UPS business unit. i-parcel.
Proposed and achieved 28% cost savings by reducing payment processing and customer claims
Conducted research on various accounting issues and initiated remediation processes to address revenue discrepancies.
Oversaw daily operations in accounting, accounts payable, accounts receivable, and treasury.
Provided valuable support to financial director on special projects and additional job responsibilities
Assistant Controller
I-Parcel
Burlington, MA
01.2009 - 10.2014
Supervised accurate, efficient, and compliant completion of monthly financial reporting packages.
Led team of 10 direct reports.
Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
Followed up with delinquent accounts to obtain funds and reduce aging balances.
Prepared corporate fiscal and business plans to help strategically direct business operations and strengthen controls.
Provided treasury and cash management by overseeing reconciliation of banking activity, credit card processing, and sales tax returns.
Assisted in preparation of financial documents essential for due diligence before acquisition
Small Business Owner
Dixon Foods, Subway Sandwich Shop Franchisee
Mystic , CT
02.1999 - 08.2008
Implemented innovative methods, practices, and systems to expedite service and reduce turnaround time for customers.
Conducted individual assessments of staff members to identify strengths and initiated mentoring program to enhance areas of improvement.
Provided comprehensive training and guidance to team members, ensuring consistent high productivity and performance standards
Efficiently oversaw purchasing, sales, marketing, and customer operations.
Vigilantly monitored daily cash handling and inventory management, addressing discrepancies and shrinkage
Scheduled employee shifts, optimizing staffing levels based on customer traffic and employee capabilities .
Ranked among top 10 growing stores in Southeast Connecticut for 5 consecutive years.