Open To Work
Micah Howard
San Francisco,CA
Work Preference
Summary
I am an ambitious student who strongly desires to use my transferable job skills. I am talented in persuasion when it comes to something I believe in. I am logical and have a passion for all types of technology. I always try to extend my mind to learn more about different things. Sharp-eyed, motivated, and reliable retail and food sales associate with 3 years of experience ensuring seamless customer transactions and thriving sales, managing inventory and adhering to departmental policy.
Overview
7
7
years of professional experience
Work History
Seasonal Worker
GameStop
10.2025 - 01.2026
- Managed inventory restocking and organization for optimal sales floor presentation.
- Collaborated with team to execute promotional setups and ensure product visibility.
- Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons.
- Demonstrated flexibility by adapting to varied work schedules as needed during peak seasons, ensuring adequate staff coverage at all times.
- Assisted with the setup and takedown of promotional displays, contributing to an increase in overall seasonal sales.
- Assisted with seasonal merchandising efforts by rearranging shelves and creating visually appealing displays that attracted customer attention.
- Ensured accurate pricing of merchandise through diligent price tag verification, reducing discrepancies at the point of sale.
- Checked system to receive orders and directions to correct item locations.
Contract Barista/Supervisor
Compass Group USA
09.2024 - 09.2025
- I was rehired after an agreement made from previous employment at the company, and was used to assist with an understaffed environment.
- Serving Espresso drinks & Specialty Drinks to customers in the morning and afternoon. I have a better understanding of the company's product offerings, creating greater enjoyment of the store's merchandise.
- I am entrusted with teaching Food Preparation, as well as cooking food and maintaining a clean environment.
- I am also entrusted with featuring & sampling out new coffee blends that are produced both by the Verve Coffee Roasters & from other Coffee brands. Educating customers on different coffee varieties and brewing methods, increasing sales of premium products.
- Crafted high-quality beverages, ensuring consistency in taste and presentation.
- Promoted to Supervisor after showcasing an excellent work ethic, and successfully training three new Baristas
- Cleaned counters, machines, utensils, and seating areas daily.
- Trained and mentored staff on best practices and operational procedures.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Monitored inventory levels, coordinating with suppliers to maintain stock availability.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
PT Sales Associate
Aeropostale
04.2024 - 09.2024
- I learned how to streamline inventory management to eliminate the need for stock replenishment. I assisted with large inventory stocks and ensured accuracy while doing so. I stayed under the pressure of large crowds and rushes within the store, and ensured store cleanliness after said rushes.
- Enhanced customer experience by providing product knowledge and personalized service.
- Processed transactions efficiently using POS systems while maintaining accuracy in cash handling.
- Helped customers locate products and checked store system for merchandise at other sites.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Senior Game Advisor
GameStop
04.2024 - 09.2024
- Working at GameStop allowed me to learn and understand the Value of a Sale, as well as to keep all of our merchandise in great condition. I learned how to keep a level head while dealing with agitated or otherwise rude customers. I also learned how to upkeep any devices that were sent or traded to us. Working here also gave me the incentive to build a relationship and bond with the customers I met and helped.
- Streamlined inventory management processes, ensuring accurate stock levels and timely replenishment.
- Analyzed sales data to identify trends, informing strategic merchandising decisions for product placement.
- Resolved customer issues effectively, reinforcing positive relationships and enhancing satisfaction ratings.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Proven track record exceeding sales goals and customer satisfaction ratings.
- Enjoyed greeting customers upon entering store, determining gaming interests, giving suggestions and closing sales.
- Introduced and recommended game-related devices to customers for increased customer satisfaction and sales.
Seasonal Barista
Compass Group USA
11.2023 - 02.2024
- Served coffee, lattes, and espresso drinks to customers in the morning and afternoon and different pastries.
- Prepared high-quality beverages following established recipes and standards.
- Provided exceptional customer service to enhance guest experience and satisfaction.
- Maintained cleanliness and organization of work area to comply with health regulations.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Controlled line and crowd with quick, efficient service.
Sales Associate
Sandburg, Inc / Comics-N-Stuff
03.2023 - 08.2023
- I accurately tracked customer orders, identified, and resolved any issues during order fulfillment. I established personal connections with customers, exceeding customer service expectations. I also accurately stocked comics and graphic novels alphabetically to ensure accuracy and make specific books easy to find. I worked on display cases for figures, to ensure customer traffic came in and thus increased sales. I trained store personnel on how to interact with customers, not just sell items. I communicated with customers daily, provided friendly and courteous service, and answered questions.
Food Sales Associate/Cashier
Panda Restaurant Group
11.2021 - 04.2023
- Maintained a $10 Donation Average, one of the highest at the store.
- Performed cash, card, and check transactions to complete customer purchases.
- Implemented promotional initiatives, driving increased customer engagement and sales.
- Collaborated with kitchen staff to ensure timely food preparation and order accuracy.
- Increased customer satisfaction by providing personalized food recommendations and attentive service.
- Boosted store revenue by upselling high-margin products and offering promotional items to customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Monitored customers for signs of security concerns and escalated issues to management.
Janitor and Cleaner
Unfadeable Masters
04.2019 - 05.2019
- I was an entry-level intern who maintained the cleanliness of the entire building, managed all cleaning tools and ensured proper working conditions. I was over most janitorial duties and I left to further my career.
Toy Tester
Mattel, Inc.
09.2012 - 12.2015
- My responsibilities during this time were primarily to test a toy and to give input to the given demographic which at that time was 5-7 years old and 8-10 years old, I couldn't continue there due to relocation.
Education
Associate of Arts - Studio Arts
City College of San Francisco
San Francisco, CA09-2029
No Degree - Game Development (Concept Art)
Academy of Art College
San Francisco, CA01-2024
High School Diploma -
Western High School
Las Vegas, NV05.2023
Skills
- Customer service
- Restaurant experience
- Communication skills
- Leadership
- POS systems
- Computer literacy
- Food Handling
- Strong work ethic
- Quick learner
- Organization & Presentation
- Team player
- Attention to detail
Accomplishments
- Recipient of the Robert E. Peters Jr. Scholarship Award in 2014 in Los Angeles, CA
- Trophy from the Jr. Lakers Basketball Championship in 2014, in Los Angeles, CA
- Participated and Completed the Boys to Men Program from 2013-2014 in Los Angeles, CA
- Two certificates for Community Service in the Magnet Program in Las Vegas, NV
- Completed the Cadet Leadership Course and received both a completion certificate and a certificate for 'Honor Flight – Bravo' in Las Vegas, NV
- Received Student of the Month in September 2022
- Currently, CPR Certified by Red Cross (Will show the card upon request)
- Received the College-Career Ready Stamp on High School diploma
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The best way out is always through.
Robert Frost
Languages
English
Native or Bilingual
Japanese
Elementary
French
Elementary
Interests
Digital Art
Video Game Design
Voice Acting
Baseball
Timeline
Seasonal Worker
GameStop
10.2025 - 01.2026
Contract Barista/Supervisor
Compass Group USA
09.2024 - 09.2025
PT Sales Associate
Aeropostale
04.2024 - 09.2024
Senior Game Advisor
GameStop
04.2024 - 09.2024
Seasonal Barista
Compass Group USA
11.2023 - 02.2024
Sales Associate
Sandburg, Inc / Comics-N-Stuff
03.2023 - 08.2023
Food Sales Associate/Cashier
Panda Restaurant Group
11.2021 - 04.2023
Janitor and Cleaner
Unfadeable Masters
04.2019 - 05.2019
Toy Tester
Mattel, Inc.
09.2012 - 12.2015
Associate of Arts - Studio Arts
City College of San Francisco
No Degree - Game Development (Concept Art)
Academy of Art College
High School Diploma -
Western High School