Mohamed Barakat
Saint Johns,Florida
Summary
Experienced IT Project Manager with over 14 years of industry experience, including 7 years in project management across various IT domains. Proven track record of successful projects in diverse industries, including Oil and Gas, telecommunications, retail, banking, and public sector. Skilled in budgeting, planning, organizing, scheduling, system design, staff oversight, requirements gathering, software development, network infrastructure, data center implementations, security systems integration, and system implementations and migrations. Detail-oriented and actively monitoring and controlling processes to achieve on-time and on-budget project completions. Ability to lead multiple teams simultaneously and collaborate successfully with business partners to deliver systems that increase revenue, reduce costs, and mitigate risk. Proficient in Agile Project Delivery and Waterfall Project Management Methodologies, with experience in cross-functional global teams, coaching, mentoring, and educating teams. Expert in business process analysis, requirements communication with stakeholders, and creating project artifacts.
Overview
14
14
years of professional experience
Work History
IT Project Manager
KUWAITI DIGITAL COMPUTER COMPANY
, Kuwait
10.2021 - 09.2022
- Managed $42M worth of cross-functional projects at the company's PMO.
- Led IT projects using SDLC, Waterfall and Agile methodologies as a key technical resource.
- Oversaw budgets, tracked expenses and timelines, and communicated progress to key stakeholders.
- Built strong relationships with internal and external stakeholders across multiple projects.
- Managed scope of projects from inception to closure using waterfall and agile SDLC.
- Collaborated with internal teams and external vendors to generate high-quality, cost-effective solutions in short periods.
- Managed project staffing needs and led resource management.
- Conducted periodic inspections of job sites for quality and progress.
IT Project Manager
Zak Solutions for Computer
02.2021 - 09.2021
- Managed 9 projects with combined budget of $34M in various industries, including Oil & Gas, telecom, banking, and public sector.
- Led a team of 32 resources to implement IT infrastructure enhancements and modifications.
- Utilized SDLC and Agile methodologies to manage multiple project teams and ensure timely and high-quality deliverables.
- Built strong relationships with internal and external stakeholders, including major technology vendors like Cisco, Microsoft, Dell, Symantec, VMware, and SolarWinds.
- Oversaw budget, expenses, timelines, and quality control processes, while identifying and leading process improvement initiatives.
Network Operations Manager /Project Manager
Zak Solutions for Computer Systems
, Kuwait
06.2017 - 02.2021
- Managed a $10M SCADA Network Infrastructure project for KOC with a 12-member team.
- Ensured %99.999 SLA and OLA services, avoiding penalties and liquidated damages.
- Monitored network performance, recommended adjustments, and promoted continuous improvement for IT governance processes.
- Coordinated with vendors and company personnel to facilitate purchases, and submitted recommendations regarding infrastructure overhauls.
- Directed a Cisco team and implemented Incident and Change management Systems through IBM Maximo.
- Mentored and supervised NOC team members, identified plans and resources, and provided technical solutions.
- Orchestrated projects within strict timeframes and budget constraints, modified project plans, and fostered vendor relationships.
- Updated operational methods, tracked information, and compiled data to improve efficiency while adhering to legal, safety, health, and environment standards.
Service Delivery Manager /Project Manager
Zak Solutions for Computer Systems
, Kuwait
04.2017 - 10.2017
- Managed $6.2M contract for Petrochemical Industries Company (PIC) with a team of 34 members
- Ensured adherence to quality levels and contractual obligations
- Supported day-to-day issues and maintained documentation for audit purposes.
- Developed resource infrastructure strategies and policies, and recommended process changes and training for clients.
- Managed service delivery expectations and consistently met objectives within budget and time constraints.
Network Engineer /Project Officer
Zak Solutions for Computer Systems
, Kuwait
04.2014 - 03.2017
- Managed a $3.4M project for Kuwait Telecom Company - STC (previously VIVA) with a team of 2 members.
- Handled contract, performance, financial, technical, and relationship management
- Prepared KPI reports and presentations based on performance metrics
- Monitored and maintained various networking equipment
- Configured LAN, WAN, and wireless networks and provided support for corporate and business partner systems
- Designed and implemented enterprise IP networking infrastructure
- Provided disaster recovery tasks and data backups
- Maintained network security by configuring remote routers and firewalls
- Met company SLAs and fulfilled agreed-upon client specifications.
IT Projects Supervisor / Account Officer
Trustech – Kuwait
03.2012 - 04.2014
- Trained super user and documented new business processes.
- Motivated and worked with onboarding team members to successfully integrate new employees into the organization.
- Renewed existing accounts and negotiated contracts to maximize profits.
- Built and maintained productive relationships with customers and internal partners.
- Developed successful customer relationships and quickly resolved service requests to increase sales.
- Sourced new opportunities to introduce products and services to potential customers.
- Upheld high standards of service, quality, and productivity to maximize customer satisfaction.
IT Technical Support
Ties Center
, Kuwait
06.2010 - 02.2012
- Setup and maintained a network infrastructure consisting of 1 server, 11 PCs, 2 laptops, and various peripherals such as printers, scanners, projectors, and cameras.
- Acted as a Network Administrator for Ties Center.
- Provided desktop publishing assistance.
- Conducted digital media publishing for Ties Center events.
- Ensured social networking and media updates were up-to-date for Ties Center’s website.
Education
Project Management Professional -
Project Management Institute
08.2020
IT Information Library Foundations Certification (ITIL) -
AXELOS Global Best Practice
01.2020
Certification, E-Commerce, Web Development -
Arab Academy for Science, Technology and Maritime Transport, Kafrelshikh University
01.2009
MCTS - Microsoft Certified Technology Specialist - MCP #6472606 - Certified -
Microsoft
01.2009
Bachelor of Commerce - Accounting
Kafrelsheikh University
Egypt01.2007
Skills
Personal Skills:
- Attention to Detail
- Conflict Management
- Critical Thinking
- Customer Service
- Detail-Oriented
- Problem-Solving
- Schedule Management
- Time Management
Business Skills:
- Account Development and Networking
- Business Analysis
- Business Partner Relationship and Collaboration
- Capacity Planning
- Contract Development
- Contract Negotiation Expertise
- Corporate Logistics
- Cross-Functional Organizational and Global Team Management
- Customer Relationship Management (CRM)
- Data Review
- Documentation and Reporting
- Impediment Resolution
- International Business
- Multi-Unit Operations Management
- Operations Control
- Process Monitoring
- Project Lifecycle
- Project Development and Lifecycle
- Project Management
- Purchasing and Procurement
- QA Testing and Implementation Support
- Risk Management
- Strategic Account Development and Management
- Strategic Planning
- Value Added Leadership
- Vendor Sourcing
Technical Skills:
- Business Process Improvement
- Cyber Security systems implementation
- Data Center building
- Data Warehouse
- Database Upgrades
- Disaster Recovery
- Enterprise-Wide Implementations
- Financial Administration
- Financial Management
- IT Service Management - ITSM
- Migrations/Integrations
- Network infrastructures enhancements
- Performance Monitoring
- Processes and Procedures
- Product Backlog Grooming and Management
- Project Scheduling and Clarity Forecasting
- Quality Assurance and Control
- Root Cause Analysis
- Technology Implementation
- User story documentation
- Verbal and Written Communication
Additional Information
FireEye Platform Overview - FireEye | Sep 2016
Network Security (NX Series) Deployment - FireEye | Sep 2016
Administering BIG-IP V12 - F5 | May 2016
Configuring BIG-IP LTM V12 - F5 | May 2016
Configuring BIG-IP ASM V12 - F5 | May 2016
Core DDI Advanced Troubleshooting - CDAT - Infoblox | Dec 2016
Core DDI Intermediate Configuration Accreditation - CDIC - Infoblox | Oct 2016
Languages
English
Full Professional
Arabic
Native/ Bilingual
Timeline
IT Project Manager
KUWAITI DIGITAL COMPUTER COMPANY
10.2021 - 09.2022
IT Project Manager
Zak Solutions for Computer
02.2021 - 09.2021
Network Operations Manager /Project Manager
Zak Solutions for Computer Systems
06.2017 - 02.2021
Service Delivery Manager /Project Manager
Zak Solutions for Computer Systems
04.2017 - 10.2017
Network Engineer /Project Officer
Zak Solutions for Computer Systems
04.2014 - 03.2017
IT Projects Supervisor / Account Officer
Trustech – Kuwait
03.2012 - 04.2014
IT Technical Support
Ties Center
06.2010 - 02.2012
Project Management Professional -
Project Management Institute
IT Information Library Foundations Certification (ITIL) -
AXELOS Global Best Practice
Certification, E-Commerce, Web Development -
Arab Academy for Science, Technology and Maritime Transport, Kafrelshikh University
MCTS - Microsoft Certified Technology Specialist - MCP #6472606 - Certified -
Microsoft
Bachelor of Commerce - Accounting
Kafrelsheikh University
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