Results-driven management professional with proven track record of fostering team collaboration and driving results. Consistently delivers on organizational goals through effective leadership and adaptability. Skilled in strong interpersonal skills, customer focus, and ability to manage changing priorities with ease.
Overview
13
13
years of professional experience
Work History
Team Manager
Emerge Inc
03.2022 - Current
Implemented quality control measures to uphold Emerge Inc and Developmental Disabilities Administration (DDA) standards
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement
Organized team activities to build camaraderie and foster pleasant workplace culture
Supervised the implementation of person-centered plans for individuals with special needs living in multi-location homes across my caseload.
Ensured that person-centered services were provided to people with special needs to honor their individual rights of privacy, dignity, and respect, and freedom from coercion and restraint, thereby optimizing their autonomy and independence in making life choices, and facilitating their right of choice regarding services and who provides them
Worked with primary care providers, delegated nursing, and program managers to facilitate a health access schedule for all individuals supported
Created shift schedules and coordinated with team members to maintain sufficient staffing levels during employee absences
Partnered with upper management and HR to identify effective resolutions for employee relations issues
Collaborated with other managers across the organization in order to identify best practices that could be implemented at all levels
Conducted regular meetings with staff to discuss progress on projects, provide updates on changes in policy or procedure, and address any issues that need to be addressed.
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Pastor
LatterHouse Int'l
01.2020 - Current
Guiding participants, volunteers, and board members in administering a vision for engaging meaningfully in worship, fellowship, and pastoral care programs
Carrying out the church mission by planning and leading church services
Studying, writing, and preaching sermons
Prepare participants for roles in ceremonies, services, or events
Planning special ceremonies, services, and events in coordination with families and individuals
Performing outreach activities in the community
Provided pastoral care to individuals in need, offering counseling, guidance, and support during difficult times.
Provided spiritual care through visitation, counseling, and prayer.
Team Leader
The Arc of Central Chesapeake Region
10.2020 - 01.2022
Facilitated the day-to-day operations of a group home and supported individuals with developmental disabilities in maximizing their independence and self-advocacy
Liaised with program management, nursing, and finance departments to meet the needs of individuals served
Coordinated staffing
Monitored daily workflow to ensure adherence to established policies and procedures
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Associate Pastor
The Tabernacle Church
09.2011 - 01.2020
Recruited volunteers to serve in various roles within the church organization
Provided leadership during times of transition due to changes in staffing or programming
Conducted and preached services on Sundays, as delegated by the Senior Pastor
Developed and implemented church-wide programs designed to increase spiritual growth and foster community engagement
Visited, counseled, and prayed with church members to provide pastoral care
Composed correspondence related to church business or pastoral matters
Collaborated with staff to plan worship services, special events and outreach initiatives
Wrote articles, edited the church newsletters and bulletins, and managed the church website
Facilitated youth ministry events such as retreats, camps, mission trips and service projects
Directed the music program of the Tabernacle Church while serving as worship pastor
Education
Master of Arts - Theological Studies
Vision International University
Bachelor of Arts - Pastoral Ministry
Vision College & Seminary
06.2003
Bachelor of Arts - Mass Communication
University of Nigeria
06.1998
Skills
Staff development
Employee engagement
Motivational
Operational excellence
Game strategy
Performance appraisal
Customer focus
Influencing skills
Performance coaching
Timeline
Team Manager
Emerge Inc
03.2022 - Current
Team Leader
The Arc of Central Chesapeake Region
10.2020 - 01.2022
Pastor
LatterHouse Int'l
01.2020 - Current
Associate Pastor
The Tabernacle Church
09.2011 - 01.2020
Bachelor of Arts - Pastoral Ministry
Vision College & Seminary
Bachelor of Arts - Mass Communication
University of Nigeria
Master of Arts - Theological Studies
Vision International University
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