Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Matthew Baumwell

Princeton,NJ

Summary

Highly successful eCommerce leader and innovator focused on driving revenue growth, operational cost reduction, and market expansion. Skilled at identifying opportunities internal and external to the organization and engaging with the entire enterprise as well as vendors to efficiently facilitate these objectives.

Overview

31
31
years of professional experience

Work History

Small Business Owner

Chel's Clothes Closet
Hillsborough, NJ
04.2014 - 06.2023
  • Built omnichannel eCommerce business by developing custom applications and integrating them with best of breed marketplace solutions, growing from self-run organization to Full-Time staff of 42
  • Used APIs, database integration, web scraping, vendor provided solutions, custom written solutions, SQL, and many other technologies to both reduce costs as well as grow sales
  • Successfully used Continuous Improvement to optimize business processes, one being reducing shipment transaction times by 65%, increasing accuracy of shipment data though automation to 100%, thereby reducing overall cost by 52%
  • Analyzed current and historical marketplace data to develop algorithms, projections, and sales models to drive sales/marketing decisions
  • Negotiated contracts and managed vendor relationships with eBay, Amazon, Walmart, FedEx, UPS, USPS, DHL, SKUVault, and NJDoL
  • Hired/mentored staff from entry-level to team leaders, managers, and directors, conducting periodic performance reviews to maintain business goals
  • Grew to be one of top 100 sellers on eBay globally as well as becoming substantial presence on multiple marketplaces
  • Promoted business via social media to generate leads and maximize brand identity.
  • Advertised products and services online, social media and through traditional campaigns to target ideal consumers.

Principal Software Consultant

BMC Software, Inc
04.2011 - 09.2014
  • Re-recruited by BMC to improve/expand/integrate technical and ROI analysis for pre-sales engagements, using new BMC solutions set to meet/exceed sponsor’s needs/expectations:
  • Cloud Lifecycle Management (CLM)
  • ITSM
  • Application Development
  • DevOps
  • Continued to manage/conduct Proof of Value engagements to prove both financial value as well as technical viability of solution in customer’s environment
  • Continued to provide post-sales team with complete documentation to facilitate easy transition to implementation of architected solution
  • Continued to provide leadership to others on team and related teams to increase effectiveness of pre and post sale engagements, helping improve conversion rate to sale
  • Designed complete solution architecture tailored to specific end-user needs.

Senior Application Engineer

OPNET
02.2009 - 04.2011
  • Led pre-sales engagements to drive home business and technical value of OPNet Technologies’ solutions
  • Network Optimization – Packet Analysis
  • Application Performance Analysis
  • Architected solution set that was proposed during pre-sale to meet/exceed sponsor’s needs/expectations
  • Managed/Conducted Proof of Value engagements to prove both financial value as well as technical viability of solution in customer’s environment
  • Provided post-sales team with complete documentation to facilitate easy transition to implementation of architected solution
  • Provided leadership to others on team and related teams to increase effectiveness of pre and post sale engagements, helping improve conversion rate to sale

Program Executive Integrations M&A,

BMC Software, Inc
04.2008 - 12.2008
  • Responsible for identification, evaluation, valuation, and integration of companies that BMC Software proposed acquiring

Senior Systems Engineer

BMC Software, Inc
04.2006 - 04.2008
  • Identify Software (acquired by, Developed value-based model to present to potential clients, transforming company’s sales methodology
  • Led pre-sales engagements to bring home business and technical value of Identify Software’s Application Development Process Optimization and Application Root Cause Analysis Automation, underscoring ROI benefits
  • Architected solution set that was proposed during pre-sale to meet/exceed sponsor’s needs/expectations
  • Managed/Conducted Proof of Value engagements to prove both financial value as well as technical viability of solution in customer’s environment
  • Provided post-sales team with complete documentation to facilitate easy transition to implementation of architected solution
  • Provided leadership to others on team and related teams to increase effectiveness of pre and post sale engagements, helping improve conversion rate to sale

Manager of Information Systems

EVEREST NATIONAL INSURANCE COMPANY
06.2003 - 04.2006
  • Managed a team of IT professionals for the initial Sarbanes-Oxley assessment, working with Ernst & Young
  • Managed remediation required by assessment
  • Managed team of IT professionals to complete execution of enterprise SDLC
  • Designed/developed/integrated new automated claims check printing process improving compliance with SOX
  • Pioneered integration between AS-400 and consumer web site, providing customers with self-service options, reducing Call Center volume by 26%

SDET/III (Software Developer/Engineer/Tester)

Microsoft
  • 4 Month contract position - 2003
  • Successfully performed root cause analysis on Microsoft’s SharePoint platform, working with multi-national team, to enable resolution of core platform issue

Manager of Internet Development

Programmer's Paradise
12.2001 - 12.2002
  • Managed team of developers responsible for creation of company’s eCommerce presence

Small Business Owner

1stConnect
07.1992 - 12.2001
  • Founded business
  • Worked with, to develop PRI lines and agreements with multiple LECs to be able to offer dialup service nationally from single location
  • Developed and hosted eCommerce websites for businesses
  • Designed business plan to define concept, short-term and long-term goals and strategies.

Education

Bachelor of Science - Chemical Engineering

Drexel University
Philadelphia, PA

Bachelor of Science - Information Technology

New Jersey Institute of Technology
Newark, NJ

Bachelor of Science - Information Technology

University of Phoenix
Tempe, AZ

Skills

  • Senior Leadership
  • Project Management
  • Process Engineering/Improvement
  • Continuous Improvement
  • eCommerce
  • Strategic Planning
  • API Integration
  • SQL Server
  • NET
  • Systems Integration
  • People Development
  • Business Development
  • Vendor Management
  • Professional Summary
  • Web Applications
  • Analytics

Timeline

Small Business Owner

Chel's Clothes Closet
04.2014 - 06.2023

Principal Software Consultant

BMC Software, Inc
04.2011 - 09.2014

Senior Application Engineer

OPNET
02.2009 - 04.2011

Program Executive Integrations M&A,

BMC Software, Inc
04.2008 - 12.2008

Senior Systems Engineer

BMC Software, Inc
04.2006 - 04.2008

Manager of Information Systems

EVEREST NATIONAL INSURANCE COMPANY
06.2003 - 04.2006

Manager of Internet Development

Programmer's Paradise
12.2001 - 12.2002

Small Business Owner

1stConnect
07.1992 - 12.2001

Bachelor of Science - Chemical Engineering

Drexel University

Bachelor of Science - Information Technology

New Jersey Institute of Technology

Bachelor of Science - Information Technology

University of Phoenix

SDET/III (Software Developer/Engineer/Tester)

Microsoft
Matthew Baumwell