Maria Boyer
Wake Forest,North Carolina
Summary
Hardworking & friendly Care Coordinator brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Care Coordinator
BreakThrough Physical Therapy
03.2023 - Current
- Create positive first impressions with all patients/customers.
- Display outstanding service to all internal and external customers.
- Schedule patient appointments using established systems.
- Perform data entry of protected health information.
- Collect and document patient payments.
- Operate multi-line phone system.
- Fax, mail and file medical records and other sensitive documents.
- Prepare bank deposits.
- Post and extract daily charges.
- Verify patient insurance benefits and obtain pre-certifications.
- Communicate effectively with clinic and billing staff regarding patient matters.
- Communicate effectively with referring providers and their office staff.
- Participate in educational activities and attend staff meetings.
- Maintain strictest confidentiality; adhere to all HIPAA guidelines/regulations.
- Perform other work related duties as assigned.
Redlight Therapy Specialist
SculptedNC
01.2021 - 03.2023
- Developed strong client relationships through consistent communication and attentive service.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Administer red light therapy.
- Analyze inbody composition results.
- Perform client in-take and provide administrative support.
Personal In-Home Caregiver
Self-Employed
07.2020 - 01.2021
- Upheld strict confidentiality standards while handling sensitive information related to clients'' personal lives and medical conditions.
- Provided respite care services for family caregivers, allowing them much-needed breaks without sacrificing quality of care for their loved ones.
- Exemplified strong problem-solving skills in addressing various challenges encountered during in-home caregiving assignments.
- Developed trust-based relationships with clients, fostering open communication regarding their concerns and needs.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
- Provided transportation and appointments management.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Education
Associate Degree in Administrative Support -
Midlands Technical College
West Columbia, SC05.1990
Skills
- Insurance Practices
- Scheduling
- Sales
- Managerial
- Organizational Skills
- Client Confidentiality
Certification
- Ultraslim Red Light Therapy
Languages
Thai
Native or Bilingual
Timeline
Care Coordinator
BreakThrough Physical Therapy
03.2023 - Current
Redlight Therapy Specialist
SculptedNC
01.2021 - 03.2023
Personal In-Home Caregiver
Self-Employed
07.2020 - 01.2021
Associate Degree in Administrative Support -
Midlands Technical College
- Ultraslim Red Light Therapy
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