· Ensure team members understands and adheres to scrum theory, practice and guidelines.
.Facilitated Scrum framework – backlog grooming, sprint planning, daily scrums, sprint reviews and sprint retrospectives.
· Work closely with the product owner in backlog management and continuous delivery of features.
· Promote transparency by ensuring that all scrum events take place to facilitate opportunities to inspect and adapt.
· Protect development team from outside distractions, impediments or team conflicts and maintain focus on the project.
· Facilitated and supported all scrum events, sprint planning, daily scrum, sprint review and sprint retrospective.
· Facilitate the removal of impediments.
· Support the team estimation process.
· Help the product owner communicate with the scrum team by creating an environment for clear communication and understanding.
· Lead the scrum team in using agile methodology and scrum practices.
· Lead the scrum and development team in self -organization. .
.Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
.Responsible for staff hiring and training
. Assisted with daily sales when required
. Attended to customer concerns
.Created employee schedules to align coverage with forecasted demands.
.Monitored security to protect employees, customers and property.