Mbrak Mehari Oqube
Westminster,BC
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
23
23
years of professional experience
Work History
Owner
Family Business
09.2014 - 02.2023
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Receptionist
Hotel
01.2011 - 08.2013
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
Archivist
Inland Revenue
01.2000 - 12.2010
- Preserved valuable historical documents by implementing proper archival storage techniques and maintaining optimal environmental conditions.
- Managed acquisition process for new collections, assessing relevance and value to the institution''s mission.
- Designed innovative and interactive exhibits to showcase newly procured and digitized items.
- Developed policies and procedures that aligned with professional standards for archives management and preservation practices.
Education
High School Diploma -
St George Secondary School
Mendefera, EritreaSkills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Client Service
- Respectful and Compassionate
- Elderly Care
- Personal Hygiene Assistance
- Housekeeping
- Attentive to People
- Meal Planning and Preparation
- Disability Support
Timeline
Owner
Family Business
09.2014 - 02.2023
Receptionist
Hotel
01.2011 - 08.2013
Archivist
Inland Revenue
01.2000 - 12.2010
High School Diploma -
St George Secondary School
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