Summary
Overview
Work History
Education
Skills
Timeline
AccountManager
Deac. Richard A. Moore

Deac. Richard A. Moore

Customer Service Agent
Chicago,IL

Summary

Being the best that I can be. SUMMARY: Results oriented Customer Service Agent with proven abilities and results. Possessing/serving several Years in the Hospitality Industry (1989-2013). With accumulated skills, traits and professionalism, in the industry and various positions outside of that, I am a prime candidate for the position that you are seeking and have available.

Overview

40
40
years of professional experience
6
6
years of post-secondary education

Work History

Dishwasher

Arete Job Agency/Strogers Hospital
  • Wash pots and pans
  • 4

CEO/Owner

MCA Designs LLC
05.1983 - Current
  • Layout designs for advertising, printing promotional accessories

Cafe Assistant/Head Dishwasher

The Lutheran School of Theology
Chicago, IL
08.2018 - 06.2022

Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.

  • Organize/Stock incoming deliveries using FiFo
  • Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
  • Monitored food temperatures to comply with safety regulations.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.

Banquet Server

LGC Associates
Lombard, IL
05.2000 - 10.2003
  • Conventions, Trade Shows, Hotel Venues, Banquet Serving, (on-call)
  • Provided friendly, courteous service to create memorable moments for guests.
  • Answered guest questions about event plans and food service choices.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Arranged linens and table settings according to seating plan and event theme.
  • Maintained event cleanliness during service by promptly clearing dishes after each course.
  • Carried out professional service, retaining polite and friendly approach at all times.
  • Set up banquet tables and chairs based on event requirements.
  • Worked with banquet manager to coordinate event set up and schedule.
  • Responded to guest inquiries and requests promptly and courteously.
  • Served meals to customers according to established guidelines.
  • Assisted customers in selecting menu items, answering questions and providing general information.
  • Maintained clean and safe work environment.
  • Refilled beverage glasses, cleared and reset tables, and stocked service areas.
  • Arranged food, utensils and condiments on trays to serve meals with necessary items.

Education

graphic Arts

Kennedy King College
01.1985 - 01.1989

No Degree - Graphic Arts

Goodwill Industries
Chicago, IL
05.1983 - 05.1985

Skills

Persuasive Speaking Skillsundefined

Timeline

Cafe Assistant/Head Dishwasher

The Lutheran School of Theology
08.2018 - 06.2022

Banquet Server

LGC Associates
05.2000 - 10.2003

graphic Arts

Kennedy King College
01.1985 - 01.1989

No Degree - Graphic Arts

Goodwill Industries
05.1983 - 05.1985

CEO/Owner

MCA Designs LLC
05.1983 - Current

Dishwasher

Arete Job Agency/Strogers Hospital
Deac. Richard A. MooreCustomer Service Agent