Jane Lamay
Suwanee,GA
Summary
Dynamic and results-driven professional with a proven track record at Burn Boot Camp and Gwinnett Ballet Company. Excelled in staff management and performance improvement, enhancing gym retention and supporting ballet fundraising initiatives. Skilled in data entry and problem-solving, adept at fostering client relationships and executing promotional strategies. Demonstrates reliability and a commitment to excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Trainer
Burn Boot Camp
2023.10 - 2024.05
- Built strong relationships with clients through regular communication, follow-ups, and progress updates, fostering loyalty and trust.
- Increased gym membership retention by fostering a positive and motivating workout environment.
- Reduced injury risk for clients by teaching proper exercise techniques and safety guidelines.
- Projected positive atmosphere, making gym welcoming and inviting.
- Created an inclusive environment at the facility that encouraged participation from individuals of diverse backgrounds.
- Advertised promotions and classes on social media for member engagement and brand awareness.
- Assisted in the planning and execution of various gym events, promoting community engagement and member interaction.
- Modified specific exercises to accommodate various skill levels for class members.
- Stayed current on industry trends, participating in professional development opportunities to enhance training skills and knowledge.
Lead Brand Ambassador
Burn Boot Camp
2022.09 - 2023.10
- Handled phone calls professionally and courteously while directing them to appropriate departments or personnel as needed.
- Assisted in the development of promotional strategies for special offers and packages aimed at increasing overall sales during slower periods throughout the year.
- Collected member information and payments to maintain up to date files.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed focus meeting appointments.
- Completed all tasks in compliance with brand policies and procedures.
- Organized, maintained and updated information in computer databases.
- Resolved customer problems and complaints.
- Handled assignments independently with good judgement and critical thinking skills.
- Handled gym brand social media pages like Instagram and Facebook post.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Professional Ballet Dancer
Gwinnett Ballet Company
2020.08 - 2022.12
- Supported fundraising initiatives for the ballet company by participating in gala performances and donor engagement events.
- Adaptive dance teacher of all different abilities that helped students achieve physical and cognitive goals.
- Adapted quickly to last-minute changes in casting or choreography, ensuring smooth production outcomes.
- Maintained peak physical conditioning through rigorous training sessions, enhancing overall performance ability.
- Assisted choreographers in developing new works, providing valuable input from a dancer''s perspective.
Education
Bachelor of Arts - Performance And Teaching
University of Utah
Salt Lake City, UT05.2019
Skills
- Sales assistance
- Data entry proficiency
- Appointment Scheduling
- Guest Relations
- Marketing support
- Problem-solving skills
- Administrative Skills
- Staff Management
- Performance Improvement
- Reliability
Certification
- Rhythm Works Integrated Dance Teacher Certification
- Certified Personal Trainer
Timeline
Trainer
Burn Boot Camp
2023.10 - 2024.05
Lead Brand Ambassador
Burn Boot Camp
2022.09 - 2023.10
Professional Ballet Dancer
Gwinnett Ballet Company
2020.08 - 2022.12
Bachelor of Arts - Performance And Teaching
University of Utah
- Rhythm Works Integrated Dance Teacher Certification
- Certified Personal Trainer
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