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Associate Principal Engineer

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Dynamic Customer Service Analyst with Avis Budget Group, recognized for enhancing sales revenue through effective service promotion and exceptional complaint handling. Skilled in account management and staff training, I leverage data analysis to preemptively address customer issues, ensuring compliance with service standards and fostering a culture of excellence.
Knowledgeable and dedicated customer service professional with extensive experience in Retail industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Customer-focused professional with 10+ years of experience in customer service and leadership within the rental car and retail industries. Proven ability to manage daily operations, open and close facilities, oversee scheduling, train and develop employees, and ensure consistent adherence to company policies and labor guidelines. Recognized for delivering strong customer experiences, improving operational efficiency, supporting sales goals, and fostering a positive, professional workplace culture through clear communication and effective team leadership.

Results-driven individual with exceptional quality control and inspection skills, known for maintaining high standards in productivity. Demonstrated ability to train and mentor coworkers, enhancing overall team performance and efficiency. Willingness to travel and work flexible hours, including holidays, night shifts, and overtime, while thriving in challenging weather conditions. Strong organizational, communication, and time management skills, ensuring tasks are completed with precision and minimal supervision in fast-paced environments. Safety-oriented individual with superior knowledge of OSHA regulatory safety protocols and practices. Reliable professional in logistics and materials handling, known for high productivity levels and efficient task completion. Possess specialized skills in inventory management, safe lifting techniques, and equipment operation.

Personable and dedicated customer service representative with a strong ability to multitask and prioritize in dynamic settings. Demonstrated success in handling escalated support issues and maintaining high customer satisfaction levels. Proficient in problem-solving and relationship building, with a focus on contributing to maintaining customer satisfaction while also contributing to company success. Empathetic and adaptable, ensuring positive outcomes for clients.

Career Objective
Product Owner specializing in global payments, seeking to drive customer-centric, compliant, and scalable products by translating complex payment and regulatory requirements into high-impact solutions.
Summary
Product Owner with 12+ years of experience across payments and FinTech, backed by strong foundations in product management and quality assurance. Deep expertise in global payment ecosystems including EMV Chip & PIN, SCA/3DS, Card-on-File (COF), ACH, Pay-by-Link, and multi-acquirer integrations. Proven ability to own product roadmaps, prioritize backlogs, and translate complex payment requirements into clear user stories and acceptance criteria in Agile environments. A collaborative, data-driven leader partnering with engineering, UX, risk, compliance, and external PSPs to deliver secure, scalable payment solutions that improve conversion, authorization performance, chargeback reduction, and customer experience.

Versatile professional with a background in food service and guest relations. Known for strong problem-solving abilities and a commitment to safety and sanitation standards. Quick learner, ready to commit to any challenge. Aspires to excell at any presented task, not afraid to ask questions to improve skills and knowledge.

Psychology undergraduate seeking a Registered Behavior Technician (RBT) position with Golden Rule ABA LLC. Brings extensive experience working with children, strong observational and safety skills, research training in psychology, and a strong desire to make a meaningful impact by supporting individuals and families.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Dynamic professional with extensive experience in managing technical teams and enhancing system security. Known for resolving complex support issues and implementing preventive maintenance strategies that improved network efficiency. Eager to drive operational success in a challenging environment.

Results-driven technician specializing in equipment maintenance and troubleshooting. Proven track record in enhancing operational efficiency through safety compliance and workflow optimization. Expertise in diagnosing complex issues and performing timely repairs, contributing to improved system performance and reliability. Strong communicator and collaborator, dedicated to quality assurance and team success.

Dynamic professional with a proven track record at Platinum Wireless, excelling in problem-solving and customer service. Adept at diagnosing technical issues and enhancing team efficiency through collaboration. Recognized for attention to detail and effective communication, ensuring high-quality service delivery in fast-paced environments.
Results-driven business leader prepared for role with robust history of steering companies toward success and fostering culture of excellence. Known for collaborative leadership approach that aligns teams with organizational objectives and drives performance. Adept at navigating complex challenges, fostering innovation, and ensuring adaptability to evolving market conditions, with focus on strategic planning and operational excellence.

McBryan Vicente

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Technician

United States Army Reserves

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Associate of Applied Science - Automotive Technology

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Technician

Mechanic

United States Army Reserves

Associate of Applied Science - Automotive Technology

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