McCall Madriago
Sacramento
Summary
Professional Clinician with thorough experience in delivering high-quality patient care and therapeutic services. Strong focus on team collaboration, adaptability to changing needs, and achieving impactful results. Skilled in patient assessment, treatment planning, and evidence-based interventions. Reliable and goal-oriented, with passion for supporting patients' mental health and well-being.
Overview
8
8
years of professional experience
Work History
Clinician - Associates of Social Work (ASW)
Telecare SOAR
01.2025 - Current
- Complete intake assessments and develop individualized treatment plans in alignment with program goals, client needs, and both short-term & long-term goals for community rehabilitation.
- Participate in case consultations and collaborate closely with psychiatrists, nursing staff, LCSW’s, LMFT’s, and other members of the clinical team to ensure coordinated care.
- Facilitate weekly group therapy sessions (DBT, Psychoeducational, Life Skills, etc) for adults diagnosed with various mental health disorders including but not limited to: Schizophrenia, Bipolar disorder and Borderline Personality Disorder.
- Conduct individual therapy sessions by utilizing therapeutic methods such as Motivational Interviewing, Solution Focused techniques, Narrative Therapy, CBT, and more.
ECM Lead Care Coordinator
Telecare SOAR
01.2023 - 12.2024
- Designed SOAR’s Enhanced Case Management (ECM) Program at SOAR through Sacramento County Behavioral Health Dept: developing tracking data sheets, customized assessment forms, and consent forms
- Provided ECM services to SOAR’s members, focusing on physical medical needs and creating healthcare connections within Sacramento County.
- Oversees provision of services and management of caseloads for ECM in collaboration with FSP and MCP programs and provides leadership & supervision for the Community Health Worker for a census of up to 100 members.
- Provided daily medical coordination services including: ECM outreach and performing county assessments, support in medical transportation, health promotion and skill building, linkage to health resource, advocating on behalf of ECM members with healthcare professionals, coordination in discharge planning & follow ups, monitoring treatment and medication adherence, and monthly contact with ECM members.
- Perform weekly and daily case consultation and direct support with leadership and case manager to ensure members complete their appointments relating to their ECM goals while simultaneously attempting to eliminate barriers to continuity of care.
Clinician - MSW Intern
Telecare SOAR
01.2024 - 07.2024
- Developed treatment plans for individuals with complex mental health needs, informing treatment planning, and intervention strategies while coordinating case management with nurses, team members, and other related healthcare professionals.
- Conducted comprehensive psychosocial assessments, ANSA’s, Safety Plans, and other related paperwork while ensuring correct and high quality delivery to leadership staff.
- Facilitated individual and group therapeutic sessions addressing trauma, substance use, and interpersonal issues using different modalities such as DBT, CBT, Motivational Interviewing, and Solution-Focused techniques.
- Handled administrative duties and collateral recording of progress related to treatment plans and consistently met tight deadlines.
Personal Service Coordinator II
Telecare SOAR
11.2021 - 12.2022
- Acted as an advocate and case manager for members diagnosed with mental health disorders by assisting them to live as independently as possible by providing therapeutic services and skills coaching on the spot for them daily while in the community.
- Coordinated with clinicians, community partners, hospitals, and jails to provide case management for clients to fulfill individualized needs and responsible for assisting clients with scheduling and attending doctors’ appointments and other medical necessities.
- Served as leader of Life Skills Group sessions- delegating topics and facilitators on a weekly basis with an average group size of 5-8 members teaching realistic/usable life skills in a unique and entertaining way.
- Engaged with clients by providing and making appropriate sanctions for housing, therapy, psychiatrist visits, case management, doctors’ appointments, and other services
- Completing documentation through county software in a timely manner through Avatar.
Social Work Internship
St. Joseph Hospital Oncology Department
08.2017 - 05.2018
- Worked under MSW supervision in the Oncology Department and surgical wing while evaluating and addressing individual patient needs and concerns.
- Managed thorough case history records and wrote detailed reports of patients’ progression through chemotherapy, treatment and follow-ups.
- Assisted MSW with community resources e.g., Uber rides, gas and grocery cards for lower-income patients; established a cancer support group for recovered and current patients that met biweekly.
- Teamed with MSW to write grants e.g., $10,000 to provide “cancer kits” to new chemotherapy patients.
Education
Master’s of Social Work -
Western New Mexico University
Silver City, NM07.2024
Bachelor of Arts - Social Work
Cal Poly Humboldt
Arcata, CA05.2018
Skills
- Clinical documentation
- Clinical assessment
- Multidisciplinary approach
- Therapeutic techniques
- Small group instruction
- Patient assessments
- Treatment Planning
- Behavioral interventions
Timeline
Clinician - Associates of Social Work (ASW)
Telecare SOAR
01.2025 - Current
Clinician - MSW Intern
Telecare SOAR
01.2024 - 07.2024
ECM Lead Care Coordinator
Telecare SOAR
01.2023 - 12.2024
Personal Service Coordinator II
Telecare SOAR
11.2021 - 12.2022
Social Work Internship
St. Joseph Hospital Oncology Department
08.2017 - 05.2018
Bachelor of Arts - Social Work
Cal Poly Humboldt
Master’s of Social Work -
Western New Mexico University