McCall Tanner
Asheboro
Summary
Professional with experience managing front desk operations, scheduling, and billing in a chiropractic office. I have also done remote work for a spa, handling similar duties with a focus on client scheduling, CRM and daily coordination of employees. Comfortable juggling multiple tasks, keeping things running smoothly, and making clients feel welcome even when it is virtually. I have an excellent set of customer service skills with 15 years experience. Once the chiropractic offices were sold to individuals there was no longer a need for a corporate office. I am looking to fill a similar role with my experience in customer service, scheduling, billing and phones.
Overview
10
10
years of professional experience
Work History
Front Desk / Billing & Scheduling
Greystone Chiropractic
Asheboro, Raleigh, Burlington and Lexington
09.2014 - 12.2024
- Welcomed patients, checked them in/out, and answered phones
- Scheduled appointments and managed calendar for multiple providers
- Handled billing and coding for insurance claims
- Followed up on insurance authorizations and patient balances
- Helped maintain an organized, calm office flow in high volume offices
Remote Admin - Scheduling & Billing
Lilli McKinley Spa
Asheboro
- Scheduled clients and coordinated appointments across services
- Processed payments, gift cards, and package deals
- Followed up on missed sessions
- Maintained communication with team via messaging and email
- Provided support with booking issues or client concerns
Skills
- Customer service
- Scheduling
- Billing
- Insurance claims
- CRM
- Office management
- Electronic Health Records
- Managing a team of 30
Affiliations
- Avid Pickleball player and pickle canner
Timeline
Front Desk / Billing & Scheduling
Greystone Chiropractic
09.2014 - 12.2024
Remote Admin - Scheduling & Billing
Lilli McKinley Spa
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