Summary

Overview

Work History

Education

Skills

Websites

References

Timeline

McCall Wilson

Portland,OR

Summary

Highly organized and hardworking administrative professional with over 10 years of experience in providing
comprehensive support to senior executives in fast-paced environments. Demonstrates the ability to manage office operations, streamlines processes, and enhance team productivity through proactive problem solving and meticulous attention to detail. Seeking to bring administrative expertise and a strong work ethic to a dynamic organization in Arizona.

Overview

years of professional experience

Work History

Senior Administrative Assistant

Providence Milwaukie Hospital

Milwaukie, OR

04.2023 - Current

Provides high-level administrative support to the CNO and Nursing Leaders of all departments, including scheduling, report preparation, and handling confidential information
Handles correspondence for the CNO and other executives, manages calendars and coordinates meetings
Actively participates in multiple committees, maintaining agendas and meeting minutes
Leads and manages special projects and events throughout the hospital, including process improvements
Creates all new employee badges and troubleshoots any issues for current employees.

Executive Assistant/Office Manager

Elite Homes LLC

Lake Oswego, OR

12.2021 - 03.2023

Kept track of all important deadlines for new sales
Handled all social media platforms and postings while targeting specific audiences
Maintained company website updates, design, and content
Performed accounting activities, including accounts payables and account receivables
Filed building permits and assisted with permit process to issuance
Handled HR functions, including onboarding and termination processes
Scheduled and coordinated meetings and appointments for two owners
Managed monthly expense reports for company
Handled sensitive information in a confidential manner
Provided invaluable support to the entire team

Program Manager

Quiet Waters Outreach

Tigard, OR

08.2018 - 12.2021

Managed two separate Day Programs
Followed policies, budget, and procedures for the operation of the programs
Assisted CEOs in recruiting, training, scheduling, screening, hiring, and terminating staff
Provided training and development opportunities for paid staff
Handled all details of program billing using Oregon State eXPRS system
Worked directly with insurance brokers to ensure Medicaid needs are met for clients
Educated staff and direct service volunteers on creating preventative/safety plans
Assisted staff with training and utilization of the uAttend payroll system
Ensured compliance with all HIPAA regulations and Oregon Developmental Disabilities License mandates.

Executive Assistant

Team Alvarez Insurance Services

Santa Ana, CA

10.2017 - 05.2018

Created and processed Medicare enrollment campaign reports using CRM platforms such as Salesforce
Collected and analyzed data to improve overall Medicare enrollment sales
Handled legal documents
Finalized expense reports for key executives
Created various HR workflows for the administrative team
Assisted in training new staff on special projects
Managed calendars and schedule in outlook for CEO

Executive-Administrative Assistant/ Receptionist

Napa Auto Parts

Wilsonville, OR

07.2012 - 06.2017

Performed general clerical duties including photocopying, faxing, mailing, and filing
Balanced daily cash reports for multiple locations
Emailed customer invoices and statements
Assisted AR and AP in daily administrative duties
Filtered customer service issues via phone calls, emails, etc.