McCallen Pino
Albuquerque
Summary
Dynamic professional with a proven track record at Party City, excelling in team management and customer engagement. Recognized for enhancing productivity through motivational leadership and effective inventory management. Committed to fostering positive relationships and achieving goals, while maintaining high standards of professionalism and adaptability in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Seasonal Zone Lead
At Home
10.2025 - Current
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Recommended complementary purchases to customers, increasing revenue.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Used in-store system to locate inventory and place special orders for customers.
- Prioritized helping customers over completing other routine tasks in store.
Medical Technician
Brio Assisted Living
02.2021 - 10.2025
- Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
- Maintained patient confidence and protected hospital by keeping information confidential.
- Administered medications and performed basic and advanced patient assessments.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
Operations Manager
Party City
12.2006 - 03.2025
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Education
High School Diploma -
Ridgway High School
Ridgway, COSkills
- Team management
- Motivational leadership
- Staff development
- Manage inventory
- Problem-solving
- Adaptability and flexibility
- Team supervision
- Goal driven
- Friendly and helpful
- Positive customer engagement
- Professionalism
Timeline
Seasonal Zone Lead
At Home
10.2025 - Current
Medical Technician
Brio Assisted Living
02.2021 - 10.2025
Operations Manager
Party City
12.2006 - 03.2025
High School Diploma -
Ridgway High School