Summary
Overview
Work History
Education
Skills
Timeline
Generic

McCann Black

Caledonia,MI

Summary

Adept at enhancing operational efficiency and quality, my tenure at Grand Valley Wood Products showcases my prowess in CNC machine programming and fostering effective relationships. Achievements include significantly reducing material waste and leading diverse teams to exceed project goals, demonstrating both technical expertise and strong interpersonal skills.

Overview

25
25
years of professional experience

Work History

CNC Machine Operator

Grand Valley Wood Products
07.2016 - Current
  • Reduced material waste through precise programming of CNC machines for accurate cutting and milling operations.
  • Monitored machines during operation to make adjustments when necessary and produce quality parts.
  • Kept accurate operating records by documenting machine usage, production numbers and any issues that arose.
  • Completed projects within tight deadlines by prioritizing tasks strategically and working efficiently under pressure.

Call Management Supervisor

The Auto Club Group - AAA
02.2003 - 03.2016
  • Improved overall department performance by identifying areas for growth, developing action plans, and providing targeted training.
  • Managed a diverse team of professionals, fostering an inclusive and collaborative work environment to drive success.
  • Coordinated efforts between various departments to facilitate seamless workflow and optimize overall project outcomes.
  • Developed strong client relationships through consistent communication, timely delivery of projects, and ensuring customer satisfaction.

Shift Leader / Line Cook

Hooters Inc.
10.1999 - 01.2003
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.

Education

General Studies

Grand Rapids Community College
Grand Rapids, MI

Skills

  • Quality Assurance
  • Focused Listening Skills
  • Logical Reasoning Skills
  • Effective Relationship Building
  • Effective Conflict Resolution
  • Strong Digital Literacy
  • CNC Machine Programming

Timeline

CNC Machine Operator

Grand Valley Wood Products
07.2016 - Current

Call Management Supervisor

The Auto Club Group - AAA
02.2003 - 03.2016

Shift Leader / Line Cook

Hooters Inc.
10.1999 - 01.2003

General Studies

Grand Rapids Community College

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McCann Black