McClain Derden
STUTTGART
Summary
I have a diverse background that combines technical, customer service, and academic experience. As an Apprentice HVAC Installer, I gained hands-on skills in equipment handling, system installation, and job site safety while working alongside experienced technicians. This role strengthened my mechanical aptitude, attention to detail, and ability to follow technical instructions. In addition, my time as a Sales Associate at a hardware store gave me valuable experience in customer service, product knowledge, and inventory management. I developed strong communication and problem-solving skills by helping customers find solutions for their projects and ensuring a well-organized sales floor. Currently, I am pursuing a degree in Wildlife Management, which reflects my passion for conservation, environmental stewardship, and field research. Through my studies, I have built skills in data collection, habitat management, and critical thinking. Altogether, my work experience and education demonstrate adaptability, teamwork, and a strong work ethic, preparing me to succeed in both technical and professional environments.
Overview
2
2
years of professional experience
Work History
Apprentice HVAC Installer
Derden Heating & Cooling
05.2025 - 08.2025
- Installation Assistance – Support senior technicians with installing heating, ventilation, and air conditioning systems.
- Equipment Handling – Safely load, unload, and transport HVAC tools, parts, and materials to job sites.
- System Preparation – Help measure, cut, and assemble ductwork, piping, and other components.
- Job Site Maintenance – Keep work areas clean, organized, and safe for the crew.
- Learning & Training – Observe and practice under experienced installers to develop technical skills.
- Tool Usage – Operate hand tools and basic power tools correctly and responsibly.
- Customer Interaction – Assist with explaining work progress or answering basic questions in a professional manner.
- Compliance – Follow safety procedures and company policies while adhering to building codes and regulations.
Sales Associate
Sutherlands
01.2024 - 05.2024
- Customer Assistance – Greet customers, answer questions, and guide them to the right products for their needs.
- Product Knowledge – Stay informed about tools, hardware, and home improvement items to provide accurate advice.
- Merchandising – Stock shelves, organize displays, and ensure products are easy to find.
- Inventory Management – Check stock levels, assist with restocking, and report low or missing items.
- Sales Support – Suggest additional products or alternatives to help customers complete their projects.
- Store Maintenance – Keep aisles clean, safe, and organized for a positive shopping experience.
- Team Collaboration – Work with coworkers to complete tasks efficiently and maintain store standards.
- Problem-Solving – Assist customers with returns, exchanges, or product issues in a respectful and helpful way.
Apprentice HVAC Installer
Derden Heating & Cooling
05.2023 - 01.2024
- Installation Assistance – Support senior technicians with installing heating, ventilation, and air conditioning systems.
- Equipment Handling – Safely load, unload, and transport HVAC tools, parts, and materials to job sites.
- System Preparation – Help measure, cut, and assemble ductwork, piping, and other components.
- Job Site Maintenance – Keep work areas clean, organized, and safe for the crew.
- Learning & Training – Observe and practice under experienced installers to develop technical skills.
- Tool Usage – Operate hand tools and basic power tools correctly and responsibly.
- Customer Interaction – Assist with explaining work progress or answering basic questions in a professional manner.
- Compliance – Follow safety procedures and company policies while adhering to building codes and regulations.
Education
High School Diploma -
Stuttgart High School
Stuttgart, ARNo Degree - Wildlife Management
Arkansas State University
Jonesboro, AR05-2028
Skills
- Customer Service – Building positive relationships with residents and prospects
- Communication Skills – Clear verbal and written communication for emails, phone calls, and in-person tours
- Organization – Managing paperwork, scheduling appointments, and keeping records accurate
- Sales & Leasing Knowledge – Assisting with leasing processes, showing units, and explaining rental terms
- Problem-Solving – Helping resolve resident concerns quickly and professionally
- Teamwork – Working closely with leasing agents, property managers, and maintenance staff
- Time Management – Handling multiple tasks such as tours, calls, and office duties efficiently
- Computer Proficiency – Using property management software, Microsoft Office, or similar tools
- Attention to Detail – Reviewing leases, applications, and documents for accuracy
- Professionalism – Representing the community in a welcoming and respectful way
Timeline
Apprentice HVAC Installer
Derden Heating & Cooling
05.2025 - 08.2025
Sales Associate
Sutherlands
01.2024 - 05.2024
Apprentice HVAC Installer
Derden Heating & Cooling
05.2023 - 01.2024
High School Diploma -
Stuttgart High School
No Degree - Wildlife Management
Arkansas State University
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