Erika McClure
Worden,IL
Overview
16
16
years of professional experience
Work History
Bartender and Event Planner
Shoreline Bar and Lake Supply
Edwardsville, IL
07.2024 - Current
- Organizing new PowerPoints for weekly trivia.
- Presents trivia questions to Shoreline customers.
- Learned and operates system processing of electronics.
- Maintains Excel spreadsheet.
- Promotes event planning for establishment.
- Staying compliant with alcohol regulations while protecting company license.
- Maintains customer satisfaction while serving them beverages and food in a timely manner.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Stay at Home Mom
Self Employed Services
Worden, IL
12.2015 - 07.2024
- Mediating disputes and resolving conflicts.
- Handling various tasks simultaneously with efficiency and effectiveness.
- Educating my children, helping with homework, and fostering development.
- Adjusting plans and routines to meet the changing needs of the schedule.
- Managing household budgets, expenses, and savings.
- Organizing family events, activities, and celebrations.
- Communicating clear communication within the family and with external contacts, like teachers and healthcare providers.
Pharmacy Technician
Hawthorne Animal Hospital
Edwardsville, IL
06.2012 - 12.2015
- Promotion opportunity
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Collaborated with other healthcare professionals, such as nurses or physicians, regarding drug therapies or treatments for animals.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Managed medication inventory, including ordering and restocking medications as necessary.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Receptionist
Hawthorne Animal Hospital
Edwardsville, IL
06.2012 - 12.2015
- Promotion opportunity
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Developed and maintained a filing system for essential documents, improving office organization.
- Followed up with clients after their visits to ensure satisfaction with services provided.
- Processed balances due on patients' accounts.
Dog Groomer
Hawthorne Animal Hospital
Edwardsville, IL
06.2012 - 12.2015
- promotion opportunity
- Maintained a clean and safe work environment by adhering to all safety regulations.
- Evaluated animals before releasing them back to owners; discussed any issues that arose during the session with owner if needed.
- Used scissors to trim fur around the face, feet, and tail area in accordance with breed standards or customer requests.
- Attended training seminars or conferences related to pet care industry topics.
- Handled cash transactions accurately when accepting payment from customers.
Animal Caretaker
Hawthorne Animal Hospital
Glen Carbon, Illinois
06.2012 - 12.2015
- Monitors animals for signs of illness or injury and administers medications as prescribed by a veterinarian.
- Maintains accurate records of animal feeding schedules, medication administration, and other relevant data.
- Trained new staff members on proper animal handling procedures.
- Ensures that all safety protocols are followed while handling animals in order to prevent accidents or injuries to staff or visitors.
- Assisted with special projects assigned by management when required.
- Managed stockroom area, ensuring that merchandise was properly stocked and organized at all times.
- Assisted with X-rays and other medical procedures.
Skating Carhop
Sonic
Edwardsville, Illinois
01.2009 - 03.2012
- Kept up-to-date on menu changes and specials offered at the facility.
- Greeted customers, took orders, and served food items to patrons in a timely manner while entertaining them on skates.
- Monitored inventory levels of products and notified management when stock was running low.
- Inspected all orders prior to delivery, ensuring consistency in presentation and quality.
- Processed and completed cash transactions promptly, providing accurate change and order receipts.
- Independently resolved customer concerns to correct problems and promote brand loyalty.
- Restocked kitchen supplies by rotating food according to dates and health guidelines.
Education
Some College (No Degree) - General Studies
Lewis And Clark Community College
Timeline
Bartender and Event Planner
Shoreline Bar and Lake Supply
07.2024 - Current
Stay at Home Mom
Self Employed Services
12.2015 - 07.2024
Pharmacy Technician
Hawthorne Animal Hospital
06.2012 - 12.2015
Receptionist
Hawthorne Animal Hospital
06.2012 - 12.2015
Dog Groomer
Hawthorne Animal Hospital
06.2012 - 12.2015
Animal Caretaker
Hawthorne Animal Hospital
06.2012 - 12.2015
Skating Carhop
Sonic
01.2009 - 03.2012
Some College (No Degree) - General Studies
Lewis And Clark Community College