MICHELLE CORAL
Covina
Summary
Detail-oriented Communications Studies student with experience providing exceptional customer service in fast-paced environments. Strong verbal and written communication skills, professional phone etiquette, and the ability to manage multiple priorities while maintaining accuracy and organization. Recognized for reliability, teamwork, and creating positive client experiences. Eager to apply communication and administrative skills in a professional office environment.
Overview
3
3
years of professional experience
Work History
STOCKROOM ASSOCIATE
Dd's Discounts
Covina, CA
06.2025 - Current
- Organize the sales floor.
- Organize and separate daily merchandise into their corresponding sections.
- Look out for and recognize signs of stealing and tampering with merchandise.
- Translating.
- Customer service.
- Plan with management ways to improve stock flow and item space on shelves.
CASHIER AND STORE HANDLER
WaBa Grill
Covina, CA
08.2023 - 06.2025
- Cash handling.
- Cashier and register.
- Store handler.
- Selling products
- Interacting with clients directly.
- Translating.
- Setting up store, space cleaning and organizing.
- Opening and closing shift.
- Calling all upset clients to ease a bad order outcome.
Education
IN-PROGRESS ASSOCIATE'S DEGREE -
Mt San Antonio College
Walnut, CA06-2027
HIGH SCHOOL DIPLOMA - undefined
Covina High School
Covina, CA06-2025
Skills
- Basic computer knowledge
- Time management
- Bilingual English and Spanish (Written, spoken and read)
- Basic computer knowledge (Word, Sheet, Slide, Email)
- Four years of American Sign Language (ASL)
- Multitasking
- Translation
- Fast learner
Accomplishments
- Spanish Seal of Biliteracy.
- ASL Seal of Biliteracy.
- 2024 Waba Grill Employee of the Year.
- Winner of the 2025 $2,500 BKE Scholarship, from Waba Grill INC.
LANGUAGES
English (Native), Spanish (Native), American Sign Language (Proficient).
Timeline
STOCKROOM ASSOCIATE
Dd's Discounts
06.2025 - Current
CASHIER AND STORE HANDLER
WaBa Grill
08.2023 - 06.2025
HIGH SCHOOL DIPLOMA - undefined
Covina High School
IN-PROGRESS ASSOCIATE'S DEGREE -
Mt San Antonio College
AWARDS AND ACCOMPLISHMENTS
Spanish Seal of Biliteracy., ASL Seal of Biliteracy., 2024 Waba Grill Employee of the Year., Winner of the 2025 $2,500 BKE Scholarship, from Waba Grill INC.
ADDITIONAL INFORMATION
- ATHLETICS
- Part of the Covina High School swimming team since freshman year (4 years).
- Two years competing, two years as team manager and assistant coach.