LEEDERSON MCGHEE II
Anna,Texas
Summary
25 + Years of administrative support and customer service 10 + Years of legal administrative support 5 + Years of collections experiences 8 Years of Mortgage/Real Property Investment 4 Years of Logistics supply chain support and EDI 1 Year Electronic technician and installation KEY COMPETENCIES Monitoring Reading Comprehension Speaking Writing Science Mathematics Management of Material Resources Records Management skills (organizational skills attention to detail) Time Management Judgment and Decision Making Active Learning Management of Financial Resources Operations Analysis Operation and Control Equipment Selection Equipment Maintenance Installation Operation Monitoring Quality Control Analysis Repairing Active Listening Service Orientation Instructing Persuasion Negotiation Coordination Social Perceptiveness Systems Analysis Critical Thinking Systems Evaluation Learning Strategies Complex Problem Solving Troubleshooting Programming Technology Design TOOLS & TECHNOLOGY Windows: 20+years, SAP: 4 years, Outlook: 10 years, Xerox-copier: 20 years, printers: 20+ years and facsimile, microfiche: 3 years, NCR register: 5 years, keyboarding: 30 years, ten-key: 25 years, lamination: 20 years, phones: 30 years, forklift: 3 years, first aid cert., forklift cert., CPR
Overview
35
35
years of professional experience
Work History
ELECTRIC METER TECHNICIAN
TNMP, TEXAS NEW MEXICO POWER
PRINCETON, TEXAS
03.2022 - Current
- Exchanged residential class electric meters
- Use work order management system to capture site data
- Maintain accurate records of work completed
- Verification of proper installation of new meters by using handheld equipment and smartphone
- Travel to various communities to provide services (some overnight travel).
Delivery Driver
INSTA-CART
ANNA, TEXAS
02.2019 - Current
- Shopped, picked-up and delivered grocery/goods to private and public customers.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
Delivery Driver
SHIPT
ALLEN, TEXAS
01.2021 - 02.2022
- Shop, pick-up and deliver grocery/goods to private and public customers.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Fostered positive working relationships with regular customers.
DRIVER – PERSONAL DELIVERY
UPS – REDBUD MCKINNEY
ANNA, TEXAS
11.2021 - 01.2022
- Record delivery truck equipment readings daily on time
- Supply refueling maintenance and services to keep operations continuously running
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Verified daily deliveries against shipping instructions before delivering to customers.
INBOUND/OUTBOUND WAREHOUSE
AMAZON
Frisco, TX
10.2020 - 01.2021
- Surrounded items in cling film, padded blankets and tape to protect from damage.
- Operated equipment while observing standard safety procedures.
- Arranged items at destination according to customer requests and instructions.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Sorted inbound/outbound packages to their respective routes for morning deliveries.
DRIVER
DELIVERY TRUCK, UPS
DALLAS, TEXAS
11.2019 - 01.2020
- DALLAS (Non-Union lay-offs)
- Record delivery truck equipment readings daily on time
- Assist Crew with set-up and breakdown of pump operations
- Supply refueling maintenance and services to keep operations continuously running
- Complete refueling and warehouse parking of all assigned trucks promptly for loading.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
FIELD TICKETING SERVICER
SCHLUMBERGER OIL FIELD SERVICES
MIDLAND, TEXAS
08.2018 - 01.2019
- Record well site equipment readings daily in a timely manner
- Assist Crew with set-up and breakdown of pump operations at well sites
- Provide Oil Pump maintenance and service to keep operations continuously running
- Complete all reporting in a timely manner.
SERVICE PROVIDER
PREMIUM RETAIL SERVICES
ALLEN, TEXAS
02.2018 - 07.2018
- Provide retail merchandising coverage for dedicated Wal-Mart stores
- Partner with store management to execute successful client driven merchandising
- Proactively identify opportunities for our clients and share competitive knowledge
- Complete all reporting in a timely manner.
LOGISTICS SPECIALIST
DANONEWAVE
07.2013 - 10.2017
- Managed daily shipping and receiving tasks with transportation professionals
- Also, assisted with daily, bi-weekly and monthly EDI processing and reporting requirements for the DALLAS production plant
- Maintain and develop positive business relationships with a customer's key personnel involved in or directly relevant to a logistics activity
- Develop an understanding of customers' needs and take actions to ensure that such needs are met
- Direct availability and allocation of materials, supplies, and finished products
- Collaborate with other departments as necessary to meet customer requirements, to take advantage of sales opportunities or, in the case of shortages, to minimize negative impacts on a business
- Protect and control proprietary materials
- Review logistics performance with customers against targets, benchmarks and service agreements
- Develop and implement technical project management tools such as plans, schedules, and responsibility and compliance matrices
- Direct team activities, establishing task priorities, scheduling and tracking work assignments, providing guidance, and ensuring the availability of resources
- Report project plans, progress, and results
- Direct and support the compilation and analysis of technical source data necessary for product development
- Explain proposed solutions to customers, management, or other interested parties through written proposals and oral presentations
- Provide project management services, including the provision and analysis of technical data
- Participate in the assessment and review of design alternatives and design change proposal impacts
- Support the development of training materials and technical manuals
- Stay informed of logistics technology advances and apply appropriate technology to improve logistics processes
- Redesign the movement of goods to maximize value and minimize costs
- Manage subcontractor activities, reviewing proposals, developing performance specifications, and serving as liaisons between subcontractors and organizations
- Manage the logistical aspects of product life cycles, including coordination or provisioning of samples, and the minimization of obsolescence.
- Supported senior company leaders by delivering reports outlining performance to drive process improvements.
- Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
- Streamlined office operations using automation, oversaw client communications, managed record tracking and data communication activities.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Worked flexible hours; night, weekend, and holiday shifts.
HOME HEALTH CARE PROVIDER
RESCARE
Denton, TX
02.2017 - 05.2017
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Completed household management tasks for clients within private home settings.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Provided assistance to clients by handling household cleaning duties, managing schedules and transporting to and from medical appointments.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Monitored progress and documented patient health status changes to keep care team updated.
- Followed nutritional plans to prepare optimal meals.
- Administered medication as directed by physician.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
HUMAN RESOURCES ASSISTANT
WHITEWAVE FOODS LLC
Duncanville, Tx
03.2013 - 06.2013
- Performed receptionist front desk duties and special projects while conducting HR Assistant duties including records management
- Vendor/contractor relations
- Scheduled office machines maintenance throughout the production facility
- Scheduled monthly and annual plant events
- Explain company personnel policies, benefits, and procedures to employees or job applicants
- Record data for each employee, including such information as addresses, weekly earnings, absences, number of sales or production, supervisory reports on performance, and dates of and reasons for terminations
- Process and review employment applications to evaluate qualifications or eligibility of applicants
- Answer questions regarding examinations, eligibility, salaries, benefits, and other pertinent information
- Examine employee files to answer inquiries and provide information for personnel actions
- Compile and prepare reports and documents pertaining to personnel activities
- Inform job applicants of their acceptance or rejection of employment
- Select applicants meeting specified job requirements and refer them to hiring personnel
- Arrange for in-house and external training activities
- Arrange for advertising or posting of job vacancies and notify eligible workers of position availability
- Aid in administering employee benefit programs and worker's compensation plans
- Prepare badges, passes, and identification cards, and perform other security-related duties
- Administer and score applicant and employee aptitude, personality, and interest assessment instruments
- Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.
- Filed paperwork, sorted and delivered mail, and maintained office organization.
- Organized new employee orientation schedules for new hires.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Prepared monthly, weekly and daily logs using Microsoft Office Suite.
- Answered and directed numerous outbound and inbound phone calls per day.
- Prepared monthly termination lists to be added to permanent records.
- Set up orientations and initial training for new employees.
- Compiled employee records from individual departments to maintain central files.
SALES ASSOCIATE
DILLARDS
Plano, TX
04.2012 - 11.2012
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Processed product returns and assisted customers with other selections.
EXECUTIVE MANAGER
SUTTON MCGHEE CAPITAL, LLC
Temecula, CA
12.2004 - 02.2011
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Oversaw office operations for organization by processing vital documentation, obtaining insurance verification and authorization for services.
LOAN PROCESSOR
MONTEREY COUNTY MORTGAGE / PAC WEST MORTGAGE
Santa Monica, CA
03.2001 - 12.2004
- Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
- Prepared documents for underwriting by verifying client income, credit reports and other information.
- Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Processed loans within various departments to achieve timely, accurate and fair proceedings.
- Provided quick turnaround times to maintain fast-past schedule.
- Set up and completed loan submission packages.
DATA ADMINISTRATOR
BANK OF AMERICA
Los Angeles, CA
12.2002 - 02.2003
- Administered, supported and monitored databases by proactively resolving database issues and maintaining servers.
- Tested programs and databases to identify issues and make necessary modifications.
- Set up and controlled user profiles and access levels for each database segment to protect important data.
- Created scripts and processes for data integration and maintenance.
MARKETING ASSISTANT
DIAMOND ENTERTAINMENT
Los Angeles, CA
02.2001 - 09.2002
- Created engaging content for Pinterest, Facebook and Instagram.
- Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
- Compiled product, market and customer data to generate informed sales and profit projections.
- Proofread marketing collateral ahead of printing to eliminate errors.
- Organized contacts and orchestrated innovative marketing campaigns to boost awareness, engagement and sales.
JUDICIAL ASSISTANT
LA ADMINISTRATIVELY UNIFIED COURTS
Norwalk, CA
05.1998 - 02.2001
- Researched laws, court decisions and other documents relevant to cases before court to aide in judge's decision-making.
- Attended [Type] court proceedings to hear arguments and document necessary case information for judge's review.
- Reviewed complaints, petitions, motions and pleadings to aid in determining admissibility.
- Updated firm's database with new information for client records and financial documents.
- Managed court sessions, maintaining attendant records for court proceedings.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
COURT CLERK
PULASKI COUNTY CIRCUIT COURT
Little Rock, AR
10.1997 - 04.1998
- Maintained court dockets and updated disposition of cases after court hearings and trials.
- Answered inquiries from general public regarding judicial procedures, court appearances and trial dates.
- Responded to inquiries from general public regarding court appearance, trial dates, judicial procedures and fines.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Examined legal documents submitted to courts for adherence to laws and court procedures.
- Met with judges, lawyers and police officials to coordinate functions of court.
- Prepared and distributed court orders, probation orders and sentencing information.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts and updated account balances.
- Maintained docket calendar and database for civil court.
- Collected court fees and fines and recorded amounts collected.
- Documented exhibits admitted during hearings.
- Searched files and contacted witnesses, attorneys and litigants to obtain information for court.
- Prepared and issued court orders for probation orders, sentencing information and other actions.
- Marked and preserved exhibits introduced into evidence in court proceedings.
- Announced charges and indictments to defendants in court and recorded defendants' pleas.
JUDICIAL ASSISTANT
LOS ANGELES SUPERIOR COURTS
Los Angeles, CA
05.1994 - 10.1997
- Researched laws, court decisions and other documents relevant to cases before court to aide in judge's decision-making.
- Attended Civil, Criminal and Family Law court proceedings to hear arguments and document necessary case information for judge's review.
- Reviewed complaints, petitions, motions and pleadings to aid in determining admissibility.
- Updated firm's database with new information for client records and financial documents.
- Managed court sessions, maintaining attendant records for court proceedings.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
COURTROOM CLERK
LOS ANGELES SUPERIOR COURTS
Los Angeles, CA
07.1993 - 04.1994
- Maintained inventory of equipment used in court.
- Edited, proofed and processed transcripts of civil and criminal cases.
- Edited and punctuated court deposition transcripts to maintain intended meaning.
- Attended court sessions to record proceedings of evidence, objections, rulings and arguments.
- Maintained court dockets and updated disposition of cases after court hearings and trials.
- Answered inquiries from general public regarding judicial procedures, court appearances and trial dates.
- Prepared and distributed court orders, probation orders and sentencing information.
- Examined legal documents submitted to courts for adherence to laws and court procedures.
- Met with judges, lawyers and police officials to coordinate functions of court.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts and updated account balances.
- Prepared courtrooms for session by supplying courtroom with paper and pens, easels and electronic equipment.
- Searched files and contacted witnesses, attorneys and litigants to obtain information for court.
- Responded to inquiries from general public regarding court appearance, trial dates, judicial procedures and fines.
- Prepared and issued court orders for probation orders, sentencing information and other actions.
- Maintained docket calendar and database for trial court.
- Documented exhibits admitted during hearings.
- Marked and preserved exhibits introduced into evidence in court proceedings.
- Drafted professional court correspondence to facilitate docket scheduling and minute orders.
- Announced charges and indictments to defendants in court and recorded defendants' pleas.
OFFICE ASSISTANT
LOS ANGELES SUPERIOR COURTS
Los Angeles, CA
11.1991 - 06.1993
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Delivered clerical support by handling range of routine and special requirements.
- Executed record filing system to improve document organization and management.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Handled office scheduling and made notes for deadlines, motions and other important dates.
RECORD CLERK
GRAHAM & JAMES
Los Angeles, CA
07.1989 - 11.1991
- Assisted with typing, data entry and answering incoming calls as required.
- Updated records with new information.
- Followed confidentially regulations to maintain privacy.
- Prepared files for transfer to other units or for retirement by labeling, listing, boxing and processing files.
- Sorted all paperwork and documents alphabetically and according to dates and significance.
- Distributed mail, interoffice correspondence and faxes to correct personnel within facility.
- Participated in training and other learning opportunities to expand knowledge of company and position.
- Maintained 100% efficiency for large record volume organization.
- Classified files based on source, type or other details.
- Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files.
- Cleaned up files regularly by removing outdated information for archival or disposal.
- Improved physical and digital filing systems with enhancements to organizational strategies.
- Processed correspondence, conducted post office pick-ups, and distributed mail to appropriate parties.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
CLAIMS CLERK
DOLLAR SYSTEMS INC
Los Angeles, CA
05.1988 - 06.1989
- Followed up with customers on unresolved issues.
- Evaluated accuracy and quality of data entered into agency management system.
- Established positive and trusting relationships with injured clients, administering efficient customer service and processing claims quickly.
- Analyzed information gathered by investigations to report findings and recommendations.
- Interviewed agents and claimants to correct errors or omissions and investigate questionable claims.
- Collaborated with claims department and industry anti-fraud organizations to resolve claims.
- Investigated properties to determine extent of damage and estimate repair costs.
- Followed up on potentially fraudulent claims initiated by claims representatives.
- Carried out administrative tasks by communicating with clients, distributing mail and scanning documents.
- Generated, posted and attached information to claim files.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Processed and recorded new policies and claims.
- Posted payments to accounts and maintained records.
- Maintained confidentiality of patient finances, records and health statuses.
- Calculated adjustments, premiums, and refunds.
- Reviewed outstanding requests and redirected workloads to complete projects on time.
- Coordinated with contracting department to resolve payer issues.
Education
No Degree - JUDICIAL ASSISTANT / COURTROOM ADMINISTRATION
LOS ANGELES ADMINISTRATIVELY UNIFIED COURTS
INTERNAL TRAINING PROGRAMNo Degree - OFFICE ADMINISTRATION
U S NAVAL RESERVE
LITTLE CREEK VIRGINIANo Degree - LIFT TRUCK OPERATOR TRAINING (TOYOTA CLASS IV)
SCHLUMBERGER FIELD SERVICES
ODESSA, TXSkills
- Critical Thinking
- Repairing Cracks
- Safety Training
- Diagnostic Test Performance
- Reading Comprehension
- Time Management
- Use Testing Equipment
- Meter Maintenance
- Spreadsheet Analysis
- Clerical Support
- Court Hearings
- Docket Management
- Office Supplies and Inventory
- Courtroom Procedures
- Evidence Organization
- Filing Court Documents
- Professional Correspondence
- Court Scheduling
- Jury Selection
- Trial Procedure
- Documentation and Recordkeeping
- Calling Witnesses
- Technical Project Management
- Oral Presentations
- Work Delegation and Tracking
- Team Guidance and Management
- Logistics Process Improvement
- Records Accuracy
Additional Information
- HONORS & AWARDS , ARKANSAS GOVERNOR'S SCHOOL ELECT - Business & Arts, 1984 Sea Service Medal, 1987 Drug Busters Accommodation, 1987 Honor man of Naval Training Company Great Lakes, 1985
Timeline
ELECTRIC METER TECHNICIAN
TNMP, TEXAS NEW MEXICO POWER
03.2022 - Current
DRIVER – PERSONAL DELIVERY
UPS – REDBUD MCKINNEY
11.2021 - 01.2022
Delivery Driver
SHIPT
01.2021 - 02.2022
INBOUND/OUTBOUND WAREHOUSE
AMAZON
10.2020 - 01.2021
DRIVER
DELIVERY TRUCK, UPS
11.2019 - 01.2020
Delivery Driver
INSTA-CART
02.2019 - Current
FIELD TICKETING SERVICER
SCHLUMBERGER OIL FIELD SERVICES
08.2018 - 01.2019
SERVICE PROVIDER
PREMIUM RETAIL SERVICES
02.2018 - 07.2018
HOME HEALTH CARE PROVIDER
RESCARE
02.2017 - 05.2017
LOGISTICS SPECIALIST
DANONEWAVE
07.2013 - 10.2017
HUMAN RESOURCES ASSISTANT
WHITEWAVE FOODS LLC
03.2013 - 06.2013
SALES ASSOCIATE
DILLARDS
04.2012 - 11.2012
EXECUTIVE MANAGER
SUTTON MCGHEE CAPITAL, LLC
12.2004 - 02.2011
DATA ADMINISTRATOR
BANK OF AMERICA
12.2002 - 02.2003
LOAN PROCESSOR
MONTEREY COUNTY MORTGAGE / PAC WEST MORTGAGE
03.2001 - 12.2004
MARKETING ASSISTANT
DIAMOND ENTERTAINMENT
02.2001 - 09.2002
JUDICIAL ASSISTANT
LA ADMINISTRATIVELY UNIFIED COURTS
05.1998 - 02.2001
COURT CLERK
PULASKI COUNTY CIRCUIT COURT
10.1997 - 04.1998
JUDICIAL ASSISTANT
LOS ANGELES SUPERIOR COURTS
05.1994 - 10.1997
COURTROOM CLERK
LOS ANGELES SUPERIOR COURTS
07.1993 - 04.1994
OFFICE ASSISTANT
LOS ANGELES SUPERIOR COURTS
11.1991 - 06.1993
RECORD CLERK
GRAHAM & JAMES
07.1989 - 11.1991
CLAIMS CLERK
DOLLAR SYSTEMS INC
05.1988 - 06.1989
No Degree - JUDICIAL ASSISTANT / COURTROOM ADMINISTRATION
LOS ANGELES ADMINISTRATIVELY UNIFIED COURTS
No Degree - OFFICE ADMINISTRATION
U S NAVAL RESERVE
No Degree - LIFT TRUCK OPERATOR TRAINING (TOYOTA CLASS IV)
SCHLUMBERGER FIELD SERVICES
Similar Profiles
Austin DanielsAustin Daniels
Journeyman Lineman at Texas New Mexico Power CompanyJourneyman Lineman at Texas New Mexico Power Company
ALYSHA SHAWALYSHA SHAW
Campaign Director at Public Power New MexicoCampaign Director at Public Power New Mexico
Tera HumphreyTera Humphrey
Senior Marketing Communications Consultant at HCSC - Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & TexasSenior Marketing Communications Consultant at HCSC - Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas