Michelle Garcia

• Greeted customers entering store and responded promptly to customer needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Assisted customers with returns, refunds and resolving transaction issues.
• Answered questions about store policies and addressed customer concerns.

• Maintained a clean and organized workspace for optimal productivity and safety.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
• Operated espresso machines and commercial coffee brewers to create beverages.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

• Served food and beverages promptly with focused attention to customer needs.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Increased revenue by upselling premium services, packages, or add-ons during member interactions.

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• Improved package handling efficiency by implementing proper sorting and organizing techniques.
• Followed safety regulations to maintain safe work environment.
• Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Welcomed customers and helped determine their needs.