Dynamic Senior Leadership professional with hands-on experience in Total Rewards for domestic and global benefit programs, and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Hi, I’m
Mary Catherine Hogue
Herndon,VA
Summary
Overview
15
years of professional experience
Work History
General Dynamics
Senior Manager, Benefits
01.2024 - 01.2025
Job overview
- Oversight of General Dynamics Health & Welfare programs for domestic and global expat employee benefits
- Collaborate/support senior leadership in developing benefits strategy for domestic Health & Welfare programs, partnering with dedicated consultant teams
- Manage Health & Welfare vendor relationships, renewals, contracting, compliance and project management
- Corporate point of contact for executive benefits
- Primary contact for benefit teams at eight autonomous General Dynamics business units. Lead coordinated project calls & collaborated on developing custom solutions for diverse populations
- Lead and develop corporate benefits team with responsibility for day-to-day operations, annual and off cycle enrollments, benefits communications, leaves and compliance
- Partner with internal stakeholders, consultant teams, corporate leadership, business units and legal to manage corporate level benefit activity
AT&T Services Inc.
Lead Consultant/Manager - Benefit Operations
01.2021 - 01.2022
Job overview
- Oversight of AT&T company-sponsored prescription drug program and fertility benefits for eligible active and retired employees
- Shared operational responsibility for AT&T company-sponsored, management medical program
- Vendor management, administration, contract compliance, formulary modifications, audits, enrollment programming/testing, and communications.
- Supported Legal, Governance, and Labor teams with analysis and implementation of M&A and collective bargaining changes
Zenith American Solutions
Sr. Director - Benefits, Leaves and Payroll
01.2019 - 01.2021
Job overview
- Led Employee Benefits, Payroll Operations, and Leaves of Absence
- Supported HR team with analysis and benefit proposals for collective bargaining
- Negotiated contracts and renewals for Health & Welfare and 401k plans
- Led implementation of technology upgrade to ADP HRIS and Payroll platform, including vendor management, compliance audits, developing organizational SOPs, and communications strategy
- Oversight of platform programming, testing, and Annual Enrollment activity
- Led initiatives to implement company-sponsored self-insured medical program, regional compensation assessment, contributions, and communications
Alight Solutions
Sr. Director/Health Client Leader
01.2018 - 01.2019
Job overview
- Led client-facing teams administering benefits for 60+ mid-market Enterprise clients on a proprietary platform
- Directed work of offshore vendor partners supporting back-end functions
- Supported sales proposals and finalist opportunities, implementations, administration, and renewals
- Developed relationships with clients, providing consultative expertise and best practices for program administration
AT&T Services Inc.
Associate Director - Benefits
01.2016 - 01.2018
Job overview
- Led Annual Enrollment for 1+ million eligible lives, including 200k active employees, retirees, and dependents
- Implemented off-cycle enrollment events for new collective bargaining agreements
- Owned microsite, communications, and HRA funding for Medicare-eligible retirees enrolled through a 3rd party Medicare exchange
- Oversight of annual Medical HMO RFPs and implementation through a third-party administrator
- Collaborated with AT&T communications team to develop and implement a company-wide communication strategy, including 40+ enrollment guides, webcasts, videos, and micro-site data, across active and retiree populations
- SME and contributor for Benefits special projects, M&A, surplus activity, and implementations
- Managed operations team, providing coaching, support and direction
- Facilitated AT&T employee benefits webcast, HR team webcasts, and executive/officer presentations
AT&T Services Inc.
Lead Consultant/Manager - Benefits Operations
01.2015 - 01.2016
Job overview
- Led Benefits team with oversight of eligibility and enrollment vendor administration
- Provided direction to third-party administrators to refine service delivery processes -including claims and appeals, advocacy, and employee issue resolution
- Single point of contact and process owner for Benefits escalations, resolving 1,000+ issues annually for active and retired AT&T employees
- Oversight of Medicare Exchange population – collaborated with internal and external stakeholders to develop a communication strategy, create enrollment guides and videos, and program the AT&T company-sponsored microsite for Medicare-eligible retirees
- SME and project team member for Benefit special projects, M&A, surplus activity, and implementations
AT&T Services Inc.
Lead Consultant/Manager - Benefits Labor Support
01.2012 - 01.2015
Job overview
- Developed strategic relationships as primary Benefits liaison for national and regional union officers and retiree organizations
- Single point of contact and process owner for Benefit escalations resolving 1,000+ issues annually for active and retired AT&T employees
- Chaired monthly and quarterly benefit committees and joint forums for unions and retiree groups, representing AT&T
- Supported AT&T Labor team to develop benefit proposals and respond to data requests for collective bargaining
- Conducted annual and ad hoc benchmarking analysis for HR and Labor leadership; coordinated responses for external surveys
AT&T Services Inc.
Lead Strategy Consultant/Manager - Benefit Design
01.2010 - 01.2012
Job overview
- Project team lead for the inception of Your Health Matters, the AT&T wellness program
- Presented business cases for vendors/programs, developed target metrics and dashboards for program engagement and vendor performance
- Conducted analysis, developed recommendations, and executed design change requirements for company-sponsored, benefit programs, including Dental, Vision, Disability, Long-Term Care, and Supplemental Medical programs
- Conducted annual and ad hoc benchmarking analysis for HR and Labor leadership; coordinated Benefits responses for external surveys
Education
Texas State University
Master of Science from Healthcare Human Resources & Health Administration
University Overview
• Society for Human Research Management - PHR
• World at Work, Certified Benefits Professional (CBP)
Skills
- Strategic planning
- Critical Thinking & Analysis
- Navigating & Driving Change
- Employee coaching and mentoring
- Emotional intelligence
- Cross-functional collaboration
- Operations management
- Troubleshooting and problem resolution
- Data-driven decision making
- Corporate communications
- Process improvement
- Negotiation and conflict resolution
Certification
Society for Human Research Management - PHR
World at Work -Certified Benefits Professional
Timeline
Senior Manager, Benefits
General Dynamics
01.2024 - 01.2025
Lead Consultant/Manager - Benefit Operations
AT&T Services Inc.
01.2021 - 01.2022
Sr. Director - Benefits, Leaves and Payroll
Zenith American Solutions
01.2019 - 01.2021
Sr. Director/Health Client Leader
Alight Solutions
01.2018 - 01.2019
Associate Director - Benefits
AT&T Services Inc.
01.2016 - 01.2018
Lead Consultant/Manager - Benefits Operations
AT&T Services Inc.
01.2015 - 01.2016
Lead Consultant/Manager - Benefits Labor Support
AT&T Services Inc.
01.2012 - 01.2015
Lead Strategy Consultant/Manager - Benefit Design
AT&T Services Inc.
01.2010 - 01.2012
Texas State University
Master of Science from Healthcare Human Resources & Health Administration
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