Summary
Overview
Work History
Education
Skills
Timeline
Generic

M Chrisine Laughlin

Travel Consultant
Maryland Heights,MO

Summary

Practical Associate Consultant with expertise in managing priorities to meet deadlines and realize high-quality outcomes. Committed to establishing credibility and developing relationships with associates and managers. Strong conceptual thinking skills and new concepts acquisition.

Overview

34
34
years of professional experience

Work History

Associate Consultant

Amazon
10.2020 - Current
  • Contributed to thought leadership pieces on industry trends, demonstrating subject matter expertise in various sectors.
  • Championed continuous improvement initiatives within the team leading towards enhanced productivity.
  • Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
  • Mentored junior team members, sharing expertise, knowledge, and best practices to enhance overall team performance.
  • Proactively identified risks and developed contingency plans to minimize potential issues during project execution.

Travel Consultant

Carlson Wagonlit
01.1990 - 01.2018
  • Built strong relationships with clients through exceptional communication and personalized service.
  • Organized trips for individual, family and business travelers.
  • Worked closely with clients to understand unique needs and meet specific travel desires.
  • Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
  • Managed complex itineraries for multi-city trips, balancing client preferences with logistical constraints.
  • Enhanced customer satisfaction by tailoring travel packages to individual preferences and needs.

Education

No Degree - Reservations

TWA Travel School
Saint Louis, MO
01.1990

High School Diploma -

Pattonville Sr. High School
Maryland Heights, MO
05.1984

Skills

  • Planning and execution
  • Process Analysis
  • Work Planning and Prioritization
  • Requirements Gathering
  • Customer Relationship Management
  • Quality Assurance
  • Team Leadership & Development
  • Continuous Improvement

Timeline

Associate Consultant

Amazon
10.2020 - Current

Travel Consultant

Carlson Wagonlit
01.1990 - 01.2018

No Degree - Reservations

TWA Travel School

High School Diploma -

Pattonville Sr. High School

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M Chrisine LaughlinTravel Consultant