Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mckade Fielding

St. George,UT

Summary

Adept at driving team performance and enhancing retail sales, my tenure at USA Collegiate and The Home Depot Inc showcases a blend of exceptional coaching abilities and sales expertise. Leveraging interpersonal communication and merchandising skills, I've consistently fostered environments of excellence and growth, significantly elevating team dynamics and customer satisfaction.

Overview

7
7
years of professional experience

Work History

Collage Football Coach

USA Collegiate
07.2024 - Current
  • Enhanced player skills through focused coaching, personalized feedback, and tailored drills.
  • Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
  • Encouraged sportsmanship and teamwork among players both on the field and during off-field activities.
  • Established strong team culture and values to promote teamwork, discipline and sportsmanship.
  • Worked with offensive and defensive coaches to develop cohesive football program.
  • Negotiated and resolved conflicts between players, parents and staff to restore order.
  • Instilled discipline and principles of good sportsmanship in players.
  • Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
  • Collaborated with fellow coaches to exchange ideas, improve practice routines, and share resources.
  • Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
  • Created a culture of accountability by setting clear expectations, following through with consequences, and rewarding hard work or dedication to the team.
  • Developed game plans that capitalized on team strengths while exploiting opponents'' weaknesses for successful game outcomes.
  • Facilitated film study sessions with players to review game footage critically while identifying areas for improvement and strategizing upcoming opponents.
  • Fostered a positive team environment with clear communication, goal setting, and motivational strategies.
  • Evaluated individual athlete progress regularly to adjust coaching strategies as needed for optimal growth and achievement results.
  • Enhanced physical conditioning of athletes with specialized exercises designed to maximize performance during games while minimizing fatigue or risk of injury.
  • Elevated team's defensive strategies, leading rigorous training sessions tailored to enhance collective resilience and agility.

Retail Sales Associate

The Home Depot Inc
03.2020 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Supported store leadership in implementing new merchandising strategies to improve product positioning.
  • Greeted customers and provided outstanding customer service.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Prioritized helping customers over completing other routine tasks in store.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Used in-store system to locate inventory and place special orders for customers.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Supported store management in planning and executing seasonal promotions and sales events.
  • Implemented feedback from customer surveys to enhance shopping experience.
  • Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
  • Coordinated with stock team to expedite restocking of high-demand items.
  • Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.
  • Assisted in setting up promotional displays to attract customer attention and boost sales.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
  • Answered questions about store policies and addressed customer concerns.
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.
  • Participated in periodic inventory counts to maintain accurate stock levels.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Missionary Volunteer

The Church Of Jesus Christ Of Latter-day Saints
08.2022 - 07.2024
  • Streamlined administrative processes by implementing efficient systems for tracking volunteer hours, donations, and other essential records.
  • Enhanced community relationships by organizing and leading outreach programs.
  • Maintained religious records and documents.
  • Wrote and delivered sermons.
  • Collaborated with other religious organizations and agencies.
  • Facilitated religious classes and forums.
  • Facilitated worship services, encouraging participation from congregation.
  • Provided guidance to members of congregation.
  • Prepared and distributed religious materials.
  • Attended meetings with religious leaders.
  • Supported religious leaders in performing various duties.
  • Participated in religious ceremonies and events.
  • Educated members of congregation on religious beliefs and practices.
  • Assisted with organizing religious activities and services.
  • Trained Number new missionaries on effectively sharing word of Type in Type community.
  • Coordinated and led weekly bible studies for missionary teams in diverse locations.
  • Implemented strategies for successful mission outreach to grow membership.
  • Prepared and delivered mission-related presentations to church and community groups.
  • Proselytized people and imparted knowledge of faith using strong public speaking and one-on-one discussions.
  • Increased awareness of available resources within the community by distributing informational materials on social issues such as addiction recovery or mental health services.
  • Bolstered the organization''s visibility within the community by participating in events like parades or festivals, showcasing its commitment to service.
  • Inspired lasting change by mentoring at-risk youth and helping them develop positive habits that set them on a path toward success.
  • Developed youth programs to engage younger members of the community, fostering a sense of unity and shared values.
  • Provided compassionate care to individuals facing personal challenges or crises, offering guidance and support when needed.
  • Promoted spiritual growth among members through regular prayer sessions, bible studies, and support groups.
  • Collaborated with local leaders to identify pressing needs within the community, developing targeted initiatives to address them.
  • Strengthened volunteer team cohesion with regular meetings for reflection and planning purposes.

Restaurant Busser

Peppers Cantina
03.2018 - 02.2020
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
  • Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
  • Assisted servers in managing their sections effectively, providing timely water refills and bread service.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Increased efficiency in table turnover by quickly clearing dirty dishes and preparing tables for the next guests.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Trained new staff in bussing and cleaning procedures.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Helped servers expedite food orders during busy hours by running food from the kitchen quickly and accurately.
  • Collaborated with kitchen staff to ensure dishes were properly sorted and returned to the dishwashing area.
  • Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Ensured guest satisfaction by addressing any concerns or issues related to table settings or cleanliness efficiently.
  • Provided exceptional customer service while assisting servers with carrying trays, delivering beverages, or attending to special requests from guests.
  • Aided in maintaining a positive atmosphere within the restaurant through friendly interactions with coworkers and guests alike.
  • Performed pre-bussing duties such as vacuuming surrounding floors and removing large waste.
  • Upheld high standards of cleanliness throughout the restaurant by periodically checking restrooms for tidiness and stocking necessary supplies.
  • Maintained a comprehensive knowledge of menu items, daily specials, and allergen information to provide informed assistance when necessary.
  • Improved customer satisfaction rates by answering customers' questions and resolving issues.

Education

High School Diploma -

Dixie High School
St. George, UT
05.2021

Skills

  • Teamwork
  • Reliability and punctuality
  • Sales expertise
  • Interpersonal and written communication
  • Positive and professional
  • Retail merchandising expertise
  • Problem-solving abilities
  • Reporting skills
  • Multitasking
  • Cultural Awareness
  • Resourcefulness
  • Memory retention
  • Training and coaching
  • Performance evaluation
  • Competition analysis
  • Goal setting

Timeline

Collage Football Coach

USA Collegiate
07.2024 - Current

Missionary Volunteer

The Church Of Jesus Christ Of Latter-day Saints
08.2022 - 07.2024

Retail Sales Associate

The Home Depot Inc
03.2020 - Current

Restaurant Busser

Peppers Cantina
03.2018 - 02.2020

High School Diploma -

Dixie High School

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Mckade Fielding