McKaela Villalvazo
Bakersfield,CA
Summary
My current job involves checking in guests/patients for their appointments. I also walk them back to our waiting areas and offer them anything to drink. I can answer any questions/concerns that may arise with the clients. I also check medical consent forms and topically numb patients if needed. I can adequately check out patients when they are finished with their services. I am knowledgeable and can inform clients about monthly promotions and membership opportunities. I am a great multitasker who can get tasks done efficiently while ensuring all guests/patients are taken care of.
Overview
6
6
years of professional experience
Work History
Social Media Assistant
Europhoria Medical & Personal Spa
Bakersfield, CA
02.2023 - Current
- Created engaging content to keep social media channels updated and on brand.
- Filmed client/patient treatments (medical and spa services)/(2-5 a day)
- Filmed reels/tiktocks for our social media platforms.
- Engaged with other co-workers for content
Guest Relations Associate
Europhoria Medical & Personal Spa
Bakersfield, Ca
10.2020 - Current
- Streamlined check-in and check-out processes for improved efficiency and guest experience.
- Walked back guest/patients to designated waiting areas
- Communicated with guests/patients about monthly promotions, membership opportunities, and booking new appointments.
- Start/finish tasks for the following day
- Covered management positions if needed
- Managed payments and register duties
Party Host And Guest Services
Flight Fit N Fun
Bakersfield, CA
05.2018 - 03.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
- Collaborated with my manager and party team members to handle guest requirements from check-in through check-out
Education
Bachelor of Science - Speech And Hearing Science
Arizona State University
Tempe, AZ05.2026
Bachelor of Arts - Liberal Arts
Bakerfield College
Bakersfield, CA06.2023
High School Diploma -
Stockdale High School
Bakersfield, CA05.2019
Skills
- Positive and friendly
- Quick learner
- Able to explain things in easier ways to understand
- Able to communicate with customers and co-workers
- Guest service
- Able to manage high-intensity situations
- Take on leadership tasks
Timeline
Social Media Assistant
Europhoria Medical & Personal Spa
02.2023 - Current
Guest Relations Associate
Europhoria Medical & Personal Spa
10.2020 - Current
Party Host And Guest Services
Flight Fit N Fun
05.2018 - 03.2020
Bachelor of Science - Speech And Hearing Science
Arizona State University
Bachelor of Arts - Liberal Arts
Bakerfield College
High School Diploma -
Stockdale High School